Premium Wellness Receptionist: Guest Experience Lead

David-Lloyd-Clubs; Kettering; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Free Club Membership for you and your

50% Discount on food and drinks

Discounts on Swimming, Tennis Lessons,

Personal Training discounts

Wagestream App

Benefits Suite

Job summary

David Lloyd Clubs in the United Kingdom is seeking a friendly Receptionist to welcome members and handle queries and bookings both in person and by phone. You will maintain a pristine reception area and deliver a premium service that aligns with our brand standards.

The ideal candidate is passionate about customer service, a team player with strong communication skills, and able to thrive in a fast-paced environment. Join us to contribute to a thriving, inclusive club community.

Qualifications

• Customer service experience preferred.
• Strong communication and teamwork.
• Professional appearance and phone manner.

Responsibilities

• Greet members and answer queries in person and by phone.
• Manage bookings and schedule requests.
• Keep the reception area clean and presented to brand standards.

Skills

Customer service

Communication

Team player

Job description

David Lloyd Clubs in the United Kingdom is seeking a friendly Receptionist to welcome members and handle queries and bookings both in person and by phone. You will maintain a pristine reception area and deliver a premium service that aligns with our brand standards.

The ideal candidate is passionate about customer service, a team player with strong communication skills, and able to thrive in a fast-paced environment. Join us to contribute to a thriving, inclusive club community.