Wellness Club Receptionist — Elite Member Experience

David Lloyd Clubs; Worcester; On-site; GBP 18,000 - 23,000; Full time

Benefits offered by this job

Free club membership

50% discount on food and drinks

Discounts on swimming

Discounts on tennis lessons

Discounts on personal training

Opportunities for internal training

Wagestream App : Get paid on demand

Access to our Benefits Suite

Job summary

David Lloyd Clubs in Worcester is seeking a friendly Receptionist to welcome members and manage queries and bookings face-to-face and by phone, delivering a premium experience at the frontline of our club.

We value a customer-service mindset, teamwork and strong communication, with the ability to thrive in a fast-paced environment. The role offers opportunities for growth and a range of member perks through our benefits programme.

Qualifications

• Has an overall passion for customer service.
• A team player, with strong communication and collaboration skills.
• Ability to work in a fast-paced environment.

Responsibilities

• Welcome members and provide a premium experience by managing queries and bookings face-to-face and by telephone.
• Keep the reception area clean, tidy, and presented to brand standards.

Skills

Customer service

Team player

Communication

Collaboration

Job description

David Lloyd Clubs in Worcester is seeking a friendly Receptionist to welcome members and manage queries and bookings face-to-face and by phone, delivering a premium experience at the frontline of our club.

We value a customer-service mindset, teamwork and strong communication, with the ability to thrive in a fast-paced environment. The role offers opportunities for growth and a range of member perks through our benefits programme.