Member Experience Receptionist – Premium Wellness Club

David Lloyd Leisure Ltd.; Kettering; Hybrid; GBP 12,000 - 18,000; Part time

Benefits offered by this job

Free Club Membership for you and your

50% Discount on food and drinks

Discounts on Swimming, Tennis Lessons,

Career Advancement through internal培训

Wagestream App: Get paid on demand!

Benefits Suite access

Job summary

David Lloyd Leisure Ltd. in Kettering is seeking a part-time Receptionist to welcome members and handle queries and bookings face to face and by telephone, while keeping the reception area tidy and to brand standards.

You will be a team player with excellent customer service, able to thrive in a fast-paced environment, proactively resolving member questions and supporting our busy front desk operations to uphold the club's premium standards.

Qualifications

• Has an overall passion for customer service
• A team player with strong communication and collaboration skills
• Ability to work in a fast-paced environment

Responsibilities

• Welcomes members and provides a premium experience by managing queries and bookings face to face and by telephone
• Maintains reception area to brand standards and cleanliness

Job description

David Lloyd Leisure Ltd. in Kettering is seeking a part-time Receptionist to welcome members and handle queries and bookings face to face and by telephone, while keeping the reception area tidy and to brand standards.

You will be a team player with excellent customer service, able to thrive in a fast-paced environment, proactively resolving member questions and supporting our busy front desk operations to uphold the club's premium standards.