Member Engagement & Communications Lead (Events & CRM)

The Fitzrovia Partnership; Greater London; On-site; GBP 40,000 - 50,000; Full time

Job summary

A community-focused organization in Greater London is seeking a Membership Engagement & Communications Manager to lead member engagement strategies, manage communications, and oversee event planning. The ideal candidate will have at least 3 years of relevant experience, excellent communication and copywriting skills, and proficiency in CRM systems. This role requires a proactive self-starter who can collaborate effectively across various departments to enhance stakeholder relationships and support business objectives.

Qualifications

• A motivated self-starter with at least 3 years’ experience in member engagement or account management.
• Excellent copywriting skills and attention to detail.
• Strong communication skills for both face-to-face and remote interactions.

Responsibilities

• Lead planning and delivery of member engagement strategies.
• Manage all member communications and maintain accurate materials.
• Oversee the planning and evaluation of member events.

Skills

Member engagement

Stakeholder engagement

Copywriting

Project management

CRM proficiency

Analytical skills

Tools

CRM systems

Job description

A community-focused organization in Greater London is seeking a Membership Engagement & Communications Manager to lead member engagement strategies, manage communications, and oversee event planning. The ideal candidate will have at least 3 years of relevant experience, excellent communication and copywriting skills, and proficiency in CRM systems. This role requires a proactive self-starter who can collaborate effectively across various departments to enhance stakeholder relationships and support business objectives.