Food & Beverage Assistant - Hugos

Hiddenwell; Burton upon Trent; Vor Ort; GBP 17.000 - 19.000; Vollzeit

Benefits dieser Stelle

Free meal provided daily through staff

Complimentary Spa Day on work annivers

Discounts on food, drink and retail

Free Parking

Employee Assistance Program

Perkbox Online benefits

Zusammenfassung

Hoar Cross Hall is seeking team members for our Food and Beverage department to deliver exceptional service across the hotel and spa. You will join a fun, energetic team and help create memorable guest experiences from breakfast through dinner.

Zero-hour contracts with 1–5 days per week, 6–40 hours; £12.71 per hour. Benefits include staff meals, spa day on anniversaries, and staff discounts in our venues.

Qualifikationen

• Experience in hospitality or hotel/restaurant service.
• Strong customer service and communication skills.
• Sound knowledge of food hygiene and safety standards.
• Excellent interpersonal skills and teamwork.
• Ability to work under pressure in a fast-paced environment.

Aufgaben

• Provide efficient, courteous, and professional service at all times.
• Assist in delivery of food and beverage service across hotel and spa areas.
• Maintain clean and organized front/back of house per procedures.
• Be capable of running a section across the restaurant at busy times (breakfast to dinner).
• Answer guest queries politely and helpfully.

Kenntnisse

Hospitality experience

Customer service

Food hygiene knowledge

Interpersonal skills

Ability to work under pressure

Ausbildung

Food Safety Training

Tools

Cash handling

Jobbeschreibung

Nestled in the heart of Staffordshire, Hoar Cross Hall combines the elegance of a stately home with the indulgence of a luxury spa resort. Offering an unrivalled guest experience, our estate boasts exquisite dining venues, expansive gardens, and a world-class spa. At Hoar Cross Hall, we're committed to delivering exceptional service and creating unforgettable memories for our guests.

Here at Hoar Cross Hall our aim is to treat our guests as a friend of the family and to create positive memorable experiences during their stay or visit to the Hall and Spa.

Our purpose is to hire people with passion and positivity. We train you for skill, nurture you to grow and achieve your goals….

The Role

Do you have a passion for impeccable service and exquisite food?

As part of our Food and Beverage team you will have a natural way with people, an eye for detail and the drive to maintain and improve standards. It is essential that you have a desire to deliver amazing service and a personality that shines! You will work as part of a fun energetic team creating astounding experiences for our guests.

Role Specification

• Providing an efficient, courteous, and professional service at all times, undertaking new or refresher training sessions as required
• Assisting in the delivery of all aspects of the food and beverage service to our guests, in all areas of the hotel & spa
• Keeping the front and back of house areas clean, tidy and set up for any function in line with BEOs and to comply with all closedown and setup procedures
• Having the ability to run a section in any restaurant across the business at any given dining time, including Breakfast, Afternoon Tea, Lunch and Dinner
• Having the abilityto answer guest queries in a polite and helpful manner

Personal Specification

• Have previous experience in a similar role within the hospitality industry
• Have a good understanding of food hygiene and quality standards
• Have the ability to work under pressure and in a fast-paced environment
• Have excellent interpersonal and communication skills
• Have experience with large volume covers
• Have Food Safety Training

Additional Information

• Zero-hour contract
• Full and part time positions available
• Working between 1-5 days a week (6 hours minimum - 40 hours per week)
• Covering shifts for lunch and dinner
• £12.71 per hour

Why Join Us

• Work in a picturesque, historic estate with a focus on luxury and high standards in hospitality
• Complimentary Spa Day on work anniversaries at any of our company spas
• Free meal provided daily through our staff canteen
• Complimentary use of leisure and spa facilities
• Access to the Employee Assistance Program
• 30% discount on overnight stays and spa days
• Discounts on food, drink and retail across our venues
• Free Parking
• Excellent Induction and training programme
• Perkbox Online benefits and discounts
• On-line Doctor support (appointments/prescriptions)
• A fun, supportive and inclusive work environment with loads of development opportunities

People say you can’t choose your family, well we choose you to be part of ours!

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