Medical Secretary

Intrum UK; Pulborough; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

A leading financial services provider in the UK is looking for a HR Administrator for a 12-month fixed term. This role involves supporting HR and onboarding activities with exemplary customer service. Ideal candidates will have prior HR administration experience, strong communication skills, and be adept at handling a busy workload. The position provides flexibility to work from home. If you're detail-oriented and eager to contribute to a dynamic team, this could be an excellent opportunity.

Qualifications

• Previous administration experience with excellent attention to detail.
• Ability to prioritize a busy and demanding workload and adapt to evolving business needs.
• Effective English communication skills (verbal & written).

Responsibilities

• Complete transactional HR and onboarding activities accurately and efficiently.
• Act as first point of contact for incoming HR and onboarding queries.
• Manage starters, probation, leavers, and contractual changes.
• Day-to-day management of HR Information System (Workday).
• Process promotion and annual pay changes.
• Support administration of employee benefits.
• Maintain holiday and absence records.

Skills

Attention to detail

Prioritization

Verbal communication

Written communication

Tools

Workday

Job description

Job Overview

You don't become the industry leader with average HR hires. One is definitely the calibre of our global HR talent. Discover how you'll grow by making a difference at Intrum UK as a HR Administrator – 12‑month fixed term. You will support across HR and onboarding activities, providing an exceptional level of customer service to all employees. This role will suit someone who has a HR administration background in a fast‑paced company and can be based at either our Reigate or Manchester offices, with the flexibility to work from home.

Responsibilities

• Complete transactional HR and onboarding activities accurately and efficiently.
• Act as first point of contact for incoming HR and onboarding queries, including monitoring emails and answering phone enquiries.
• Manage starters, probation, leavers and contractual changes.
• Day‑to‑day management of our HR Information System (Workday), ensuring all employee records are kept up to date and accurate.
• Process promotion and annual pay changes, as well as other contractual changes.
• Support the administration of all employee benefits and the day‑to‑day management of our benefits system and pension portal.
• Maintain holiday and absence records, and produce ad hoc reporting.
• Maintain an up‑to‑date knowledge of HR processes, including exit interview summaries, absence data, headcount reports, starter and leaver reports.
• Collect, create and store accurate documentation.
• Maintain and update the HR system.

Qualifications

• Previous administration experience, with excellent attention to detail.
• Ability to prioritise a busy and demanding workload, be flexible, and adapt to evolving business needs.
• Effective English communication skills (verbal & written).

Intrum is an equal opportunities employer and authorised and regulated by the Financial Conduct Authority. We will conduct credit, fraud, criminal record, right to work and reference checks as part of our pre‑employment screening. Strictly no recruitment agencies please.