Medical Receptionist – Patient Care & Admin (4 days/wk)

NHS Scotland; Cumbernauld; Hybrid; GBP 21,000 - 23,000; Part time

Job summary

Kenilworth Medical Practice in Cumbernauld is seeking a friendly and reliable receptionist to join our busy team. The role is 4 days per week, Monday to Friday, 10am–6pm, at the main reception desk dealing with patient enquiries face-to-face and over the phone.

You will need an excellent telephone manner, good communication and organisational skills, and IT experience. Duties include processing repeat prescriptions, handling emails and scanning records while supporting our clinical team;

Qualifications

• Excellent telephone manner.
• Strong communication and organisational skills.
• IT experience is essential.

Responsibilities

• Operate main reception desk and greet patients.
• Handle face-to-face and telephone enquiries with professionalism.
• Process repeat prescription requests and manage emails.
• Scan records and support clinical team.
• Maintain patient confidentiality and work under pressure.

Skills

Telephone etiquette

Communication skills

Organisational skills

IT literacy

Team player

Confidentiality

Job description

Kenilworth Medical Practice in Cumbernauld is seeking a friendly and reliable receptionist to join our busy team. The role is 4 days per week, Monday to Friday, 10am–6pm, at the main reception desk dealing with patient enquiries face-to-face and over the phone.

You will need an excellent telephone manner, good communication and organisational skills, and IT experience. Duties include processing repeat prescriptions, handling emails and scanning records while supporting our clinical team;