Medical Receptionist – Patient Services & Admin (Temp)

NHS Scotland; Glasgow; Hybrid; GBP 19.000 - 22.000; Teilzeit

Zusammenfassung

NHS Scotland in Glasgow is seeking an experienced Medical Receptionist on a temporary basis to cover maternity leave, with the potential for a permanent appointment on successful completion. The role requires a cheerful, efficient and enthusiastic approach within a busy practice team, handling front-desk duties and patient flow.

You will multi-task, handle calls, register patients, arrange appointments, and support clinicians using our clinical software.

Qualifikationen

• Experience working in a reception environment is essential.
• Excellent customer service and patient-focused approach.
• Good attention to detail and ability to adapt to all situations.
• Confidentiality and data protection are important.

Aufgaben

• Greet patients and direct them to the appropriate service or clinician.
• Answer calls and manage appointments and registrations.
• Handle administrative queries and test results/messages.
• Process prescription requests and maintain patient records.

Kenntnisse

Reception experience

IT literacy

Customer service

Team player

Confidentiality

Typing

Tools

EMIS

DOCMAN

Jobbeschreibung

NHS Scotland in Glasgow is seeking an experienced Medical Receptionist on a temporary basis to cover maternity leave, with the potential for a permanent appointment on successful completion. The role requires a cheerful, efficient and enthusiastic approach within a busy practice team, handling front-desk duties and patient flow.

You will multi-task, handle calls, register patients, arrange appointments, and support clinicians using our clinical software.