Medical Receptionist - Patient Care & Front Desk Pro

NHS Scotland; Dumbarton; Remote; GBP 20,000 - 23,000; Full time

Job summary

NHS Scotland in Dumbarton is seeking a proactive Medical Receptionist to join the friendly practice team at Dumbarton Health Centre. You will greet patients, handle enquiries and support day-to-day administrative tasks in a busy healthcare environment.

Strong communication and IT skills are essential, with knowledge of reception systems preferred. Training will be provided, and previous experience in medical reception is desirable.

Qualifications

• Excellent communication, organisational and IT skills are essential.
• Previous experience in a medical reception or similar role is desirable.
• Knowledge of Vision and Docman is desirable but training will be provided.

Responsibilities

• Dealing with patient enquiries both at reception and over the telephone
• Processing appointment requests
• Processing prescription requests
• Carrying out general office and administrative duties
• Providing a friendly and professional service to patients and colleagues

Skills

Communication skills

Organisational skills

IT skills

Teamwork

Tools

Vision

Docman

Job description

NHS Scotland in Dumbarton is seeking a proactive Medical Receptionist to join the friendly practice team at Dumbarton Health Centre. You will greet patients, handle enquiries and support day-to-day administrative tasks in a busy healthcare environment.

Strong communication and IT skills are essential, with knowledge of reception systems preferred. Training will be provided, and previous experience in medical reception is desirable.