Medical Receptionist & Care Navigator (Knowsley)

Confidential; Knowsley, St Helens; On-site; GBP 23,000 - 28,000; Full time

Job summary

Confidential Medical Group in Knowsley is seeking a proactive Medical Receptionist to join our team. This permanent role involves front-d desk duties, answering calls, scheduling appointments, and supporting care navigators across multiple clinics.

The candidate should have experience as a receptionist in healthcare, be proficient with EMIS, and possess excellent communication and organizational skills. The role includes some late shifts and pro rata pay based on hours.

Qualifications

• Previous experience working as a receptionist in a medical setting.
• Experience using EMIS software.
• Strong communication and interpersonal skills.
• Excellent organizational abilities with attention to detail.
• Proficient computer skills and basic office software.
• Ability to handle multiple tasks in a fast-paced environment.
• Empathy and compassion towards patients.
• Knowledge of medical terminology is advantageous.

Responsibilities

• Greeting and assisting patients at the reception desk.
• Managing incoming calls and directing them to the appropriate departments.
• Scheduling appointments and maintaining the appointment system.
• Assisting with administrative tasks, such as data entry and filing.
• Collaborating with healthcare professionals to ensure effective patient care.
• Providing general information to patients and addressing their inquiries.
• Maintaining a clean and organized reception area.

Tools

EMIS software

Job description

Confidential Medical Group in Knowsley is seeking a proactive Medical Receptionist to join our team. This permanent role involves front-d desk duties, answering calls, scheduling appointments, and supporting care navigators across multiple clinics.

The candidate should have experience as a receptionist in healthcare, be proficient with EMIS, and possess excellent communication and organizational skills. The role includes some late shifts and pro rata pay based on hours.