Medical Receptionist

Confidential; Knowsley, St Helens; On-site; GBP 23,000 - 28,000; Full time

Job summary

Confidential Medical Group in Knowsley is seeking a proactive Medical Receptionist to join our team. This permanent role involves front-d desk duties, answering calls, scheduling appointments, and supporting care navigators across multiple clinics.

The candidate should have experience as a receptionist in healthcare, be proficient with EMIS, and possess excellent communication and organizational skills. The role includes some late shifts and pro rata pay based on hours.

Qualifications

• Previous experience working as a receptionist in a medical setting.
• Experience using EMIS software.
• Strong communication and interpersonal skills.
• Excellent organizational abilities with attention to detail.
• Proficient computer skills and basic office software.
• Ability to handle multiple tasks in a fast-paced environment.
• Empathy and compassion towards patients.
• Knowledge of medical terminology is advantageous.

Responsibilities

• Greeting and assisting patients at the reception desk.
• Managing incoming calls and directing them to the appropriate departments.
• Scheduling appointments and maintaining the appointment system.
• Assisting with administrative tasks, such as data entry and filing.
• Collaborating with healthcare professionals to ensure effective patient care.
• Providing general information to patients and addressing their inquiries.
• Maintaining a clean and organized reception area.

Tools

EMIS software

Job description

Medical Receptionist

Job Type: Permanent, full time role with hours available of 30-36 hours per week) Salary: £25,127 per annum (pro rata based off working hours - £13.45 per hour) Hours: The working hours for this position are between 8:00 am and 6:30 pm. Additionally, you will be required to work one late night per week.

I am currently seeking a motivated individual to join our team as a Medical Receptionist on a permanent basis at medical centres across the Knowsley area. As a Medical Receptionist / Care Navigator, you will play a vital role in ensuring a smooth and efficient operation of our centre. This is a versatile position that involves working both on reception and over the phone, as well as assisting with various tasks in the back of the medical centre.

Key Responsibilities:

• Greeting and assisting patients at the reception desk.
• Managing incoming calls and directing them to the appropriate departments.
• Scheduling appointments and maintaining the appointment system.
• Assisting with administrative tasks, such as data entry and filing.
• Collaborating with healthcare professionals to ensure effective patient care.
• Providing general information to patients and addressing their inquiries.
• Maintaining a clean and organized reception area.

Requirements:

• Previous experience working as a receptionist, preferably in a similar setting (medical centre, GP, hospitals etc.).
• Experience of an exposure to using EMIS software.
• Strong communication and interpersonal skills.
• Excellent organizational abilities with attention to detail.
• Proficient computer skills and familiarity with basic office software.
• Ability to handle multiple tasks efficiently in a fast-paced environment.
• Empathy and compassion towards patients.
• Knowledge of medical terminology is advantageous.

Aspire Recruitment is committed to equality, diversity, and inclusion. We welcome applications from all suitably qualified individuals regardless of age, disability, gender identity or expression, marital status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation.