Medical Receptionist Apprentice: Patient Care & Admin Support

Training Provider; Sherborne; On-site; GBP 11,000 - 14,000; Full time

Job summary

YEOVIL COLLEGE in Sherborne is seeking a friendly medical receptionist to be the first point of contact for patients at the surgery. You will handle telephone and email inquiries, perform a range of administrative duties, and support the smooth running of the practice with a professional, customer-focused approach.

The role emphasizes excellent patient care, accuracy in appointment scheduling, and effective liaison with external health care professionals.

Qualifications

• Basic administration and data entry skills.
• Clear communication via face-to-face and phone.
• Ability to handle enquiries and direct to appropriate staff.
• Friendly and professional patient-facing attitude.

Responsibilities

• Answering the telephone and triaging calls.
• Greeting patients at the surgery.
• Scheduling appointments and updating records.
• Liaising with healthcare professionals as needed.

Skills

Telephone etiquette

Customer service

Administrative support

Greeting patients

Job description

YEOVIL COLLEGE in Sherborne is seeking a friendly medical receptionist to be the first point of contact for patients at the surgery. You will handle telephone and email inquiries, perform a range of administrative duties, and support the smooth running of the practice with a professional, customer-focused approach.

The role emphasizes excellent patient care, accuracy in appointment scheduling, and effective liaison with external health care professionals.