Medical Receptionist — Patient Services & Admin

Bean Medical Practice; Dudley; On-site; GBP 18,000 - 22,000; Full time

Job summary

Bean Medical Practice is seeking a friendly receptionist to join our team in Dudley. You will manage in-person and telephone enquiries, book appointments, and explain practice procedures to patients with a courteous and professional manner.

Experience in GP reception or NHS settings is preferred. You will support a small team, maintain confidentiality, and be able to cover occasional early starts and late finishes as required.

Qualifications

• Experience in general practice or NHS settings preferred.
• Ability to handle confidential information with discretion.

Responsibilities

• Provide a key reception service to patients and visitors in person and by telephone.
• Answer calls, triage requests and direct to the appropriate clinician.
• Register, book and follow up appointments and explain procedures to patients.

Skills

Reception experience

NHS experience

Education

GCSE English and Maths

Tools

EMIS Web

Job description

Bean Medical Practice is seeking a friendly receptionist to join our team in Dudley. You will manage in-person and telephone enquiries, book appointments, and explain practice procedures to patients with a courteous and professional manner.

Experience in GP reception or NHS settings is preferred. You will support a small team, maintain confidentiality, and be able to cover occasional early starts and late finishes as required.