Medical Receptionist & Admin Coordinator – Multi-Site

Welby Healthcare Limited; Beckingthorpe; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Free parking

28 days annual leave plus bank-holiday

Staff events and a welcoming team

Job summary

The Welby Practice in England is seeking a full-time Medical Receptionist to join our exceptional team across Bottesford, Harlaxton and Waltham. You’ll greet patients, manage appointments, and handle enquiries with warmth while supporting the clinical team.

The role is on-site at three sites, with flexibility to cover holidays and sickness, and requires DBS clearance. IT literacy and SystmOne experience are preferred; own transport is essential.

Qualifications

• Experience in customer service or administration, face-to-face and over the phone.
• IT literate (Microsoft Office experience a bonus).
• Experience with SystmOne preferred.
• Excellent communication skills, friendly, professional, and organised.
• Able to work under pressure in a fast-moving environment.
• Team player willing to flex hours and duties to cover holidays and sickness.
• Post subject to satisfactory DBS check.
• Own transport essential for this role.

Responsibilities

• Welcome and support patients with warmth and professionalism
• Manage appointments, patient enquiries, and messages
• Assist with administrative tasks such as workflow management, scanning, handling patient letters, and results follow-up
• Call patients to advise on results or schedule follow-up appointments
• Handle samples and associated paperwork
• Liaise with clinical teams, multidisciplinary colleagues, and external agencies

Skills

Customer service

Administration

Tools

SystmOne

Microsoft Office

Job description

The Welby Practice in England is seeking a full-time Medical Receptionist to join our exceptional team across Bottesford, Harlaxton and Waltham. You’ll greet patients, manage appointments, and handle enquiries with warmth while supporting the clinical team.

The role is on-site at three sites, with flexibility to cover holidays and sickness, and requires DBS clearance. IT literacy and SystmOne experience are preferred; own transport is essential.