Medical Receptionist

The Kakoty Practice; Barnsley; On-site; GBP 20,000 - 26,000; Full time

Benefits offered by this job

NHS pension scheme

Competitive pay

Job summary

The Kakoty Practice in Barnsley is seeking an experienced medical receptionist to provide comprehensive reception and administration support within a primary care setting. The role involves handling calls and visitors, supporting clinical staff, and maintaining medical records with electronic systems.

You will work as part of a team, ensuring confidentiality, accuracy and efficiency while adhering to health and safety guidelines. NHS pension scheme and competitive pay offered.

Qualifications

• Experience as a medical receptionist or in a GP reception setting.
• Ability to handle calls and visitors courteously and efficiently.
• Proficiency with GP administration software and record management.

Responsibilities

• Receipt of all telephone calls and visitors in line with procedures.
• Use of SystmOne GP system for prescriptions and online services.
• Support medical staff with record management, scanning and filing.
• Maintain security of equipment, premises, information and consumables.
• Ensure tidy surgery areas, manage waiting patients and follow safety practices.
• Contribute to admin process improvements and participate in training.

Skills

Customer service

Teamwork

Communication

Organisation

Tools

SystmOne

GP2GP

Choose and Book

Job description

We are looking for an experienced medical receptionist to provide comprehensive reception and administration services within a primary care setting, providing administration and clerical support to the partnership and associated clerical and medical staff. We offer a competitive rate of pay and NHS pension scheme. The delivery of Reception and administration services. Ability to work on own initiative and team working within the Practice. Maintain awareness of requirements of role requirements. To deliver comprehensive reception services in the GP partnership, including:-

• - Receipt of all telephone calls and practice visitors in an appropriate manner, responding to their need courteously, efficiently and correctly in line with practice procedures and guidelines.
• Use of SystmOne GP clinical system prescription generation, on-line services, medical record management including scanning, e-filing, GP2GP, Choose and Book, any software in use within the Practice.
• Medical records - ensure the GP/Clinical team are supported during their surgery/clinic sessions consulting rooms kept orderly, desk-top stocks maintained, message-taking/relaying, refreshments, chaperoning, etc.
• Maintenance - including coding and practice documentation, processing of emails, e-communications.
• Responsible for security of equipment/premises/information/drugs/consumable items, as required (in line with practice guidelines).
• Maintain orderliness within the surgery in terms of tidiness and personal conduct Manage waiting patients/visitors.
• Follow health & safety working practices.
• Involvement and support to the practice team and associates as appropriate: team meetings, joint initiatives, etc as required.
• Contribute to the development of administration processes and guidelines, as appropriate.
• Any other duties which can be reasonably expected of a receptionist.
• To undertake training/elearning and development opportunities as required of the role