Medical Administration Supervisor & QA Lead

NHS Jobs; Knowsley; On-site; GBP 22,000 - 28,000; Full time

Job summary

Liverpool University Hospitals NHS Foundation Trust is seeking an Administration Co-ordinator to quality check clinical documentation, audit KPIs, mentor staff and manage referrals on the PAS system. You will handle patient administration tasks, chase follow ups, and maintain accurate PAS records.

Strong communication and attention to detail are essential, with empathy in patient interactions. The role involves typing dictated clinical correspondence, coordinating with medical secretaries, and

Qualifications

• Experience in clinical administration and patient records.
• Ability to mentor and train staff within Administration Services.

Responsibilities

• Quality check documentation in clinical administration support.
• Audit reports bi-monthly against KPIs.
• Mentor, train and supervise Administration Services staff.
• Complete referrals to external Trusts on PAS and track to ensure prompt review.
• Type dictation from audio transcription of clinical correspondence.
• Ensure follow up arrangements with RTT pathways.

Skills

Administration

Audit

Communication

Attention to detail

Mentoring/training

Tools

PAS system

EIS reports

Job description

Liverpool University Hospitals NHS Foundation Trust is seeking an Administration Co-ordinator to quality check clinical documentation, audit KPIs, mentor staff and manage referrals on the PAS system. You will handle patient administration tasks, chase follow ups, and maintain accurate PAS records.

Strong communication and attention to detail are essential, with empathy in patient interactions. The role involves typing dictated clinical correspondence, coordinating with medical secretaries, and