Administration Service Co-ordinator

NHS Jobs; Knowsley; In loco; GBP 19.000 - 23.000; Tempo pieno

Descrizione del lavoro

Liverpool University Hospitals NHS Foundation Trust is seeking an organised administrative professional to manage a complete secretarial service within busy clinical settings. You will handle word processing, typing, letters, diary management and appointment coordination, while prioritising requests and maintaining patient-facing relationships.

The role focuses on developing protocols, reporting on planning activities, ensuring policy compliance (18-week pathway, inter-provider transfers),

Competenze

• Manage a complete administrative service including word processing, audio typing, composition of letters, diary management and appointments.
• Prioritise incoming requests for support, using judgement and experience to decide on service priorities.
• Develop protocols and procedures for improving clinical secretarial services.

Mansioni

• Provide weekly and monthly planning reports to ensure cross-cover support arrangements are actively monitored.
• Develop office and administrative practices to continually improve service delivery and maintain targets across specialties.
• Ensure compliance with policies such as 18-week pathway and inter-provider transfer documentation.
• Train staff where necessary.
• Re-organise structure to meet performance standards.
• Act independently within HR occupational guidelines and manage sickness within areas.

Descrizione del lavoro

The post holder will manage a complete administrative service including word processing, audio typing, composition of letters, diary management and appointments.Prioritise incoming requests for support, using judgement, expertise of specialty and experience to decide on service priorities.Maintaining and supporting close working relationships between Consultants, Directorate Managers, Secretaries and patients where appropriate, for the specialities within your area of co-ordination.Introducing and implementing new practices to enhance service development, i.e. developing protocols and procedures for improving clinical secretarial services.Provide weekly and monthly planning reports to ensure cross cover support arrangements are being actively monitored.Develop office and administrative practices to continually improve service delivery ensuring targets across specialities are maintained.Ensuring compliance in relation to new policies i.e. 18-week pathway, inter provider transfer documentation, choose and book administration and patient choice bookings. Training staff where necessary.Re-organise structure to meet performance standards.The post holder is expected to act independently within Human Resources occupational guidelines and manage sickness within areas.

Liverpool University Hospitals NHS Foundation Trust

Liverpool University Hospitals NHS Foundation Trust

Liverpool University Hospitals NHS Foundation Trust