Medical & Admin Secretary

The Methodist Church in Britain; Rushcliffe; On-site; GBP 18,000 - 24,000; Part time

Job summary

The Methodist Church in Britain is seeking a Medical & Admin Secretary for St Johns Medical Centre, a GP practice. The role is a 10-month fixed-term contract with an immediate start and part-time hours (24 per week). You will support clinicians by handling letters, referrals, reports and meeting minutes, with DBS check required.

DBS and confidentiality are essential. Working within a small admin team, you will liaison with patients, GPs, and other professionals, covering core hours with

Qualifications

• Educated to GCSE level or equivalent.
• GCSE Mathematics and English at grade C or above.
• Experience of working in an administrative role.

Responsibilities

• Process incoming letters and send workflows to relevant clinicians.
• Type letters, reports and associated documentation.
• Type up referrals, letters and medical reports using clinician's preferred method.
• Liaise with hospitals, community services and health visitors to process referrals promptly.
• Deal with patient and clinician enquiries professionally and effectively.
• Process referrals using the electronic referral system.
• Take meeting minutes and circulate them to all participants.

Skills

IT literacy

Verbal & written communication

Confidentiality

Attention to detail

Time management

Education

GCSE level qualification

Tools

SystmOne

Dictation software

Job description

Medical & Admin Secretary post at St Johns Medical Centre, a GP practice, sitting in its small admin team on a 10-month fixed-term contract with an immediate start. The work is a secretarial and admin service for every clinician, covering incoming letters, referrals, typed reports and meeting minutes. Part-time at 24 hours a week, with extra hours possible to cover staff shortages and hours agreed at interview. A DBS check is required, and the role links patients, their GP and other healthcare professionals.

What the job involves

• Process incoming letters and send them as workflows to the relevant clinicians
• Type letters, reports and associated documentation
• Type up referrals, letters and medical reports using each clinician's preferred method (dictation, tasks or email)
• Liaise with hospitals, community services and health visitors so referrals are processed promptly
• Deal with patient and clinician enquiries professionally and effectively
• Process referrals using the electronic referral system
• Process requests for information in good time, including insurance letters, subject access requests (SARS), DVLA forms, police letters and firearm certificates
• Take meeting minutes and circulate them to all participants, including staff, safeguarding and PPG meetings
• Assist with updating telephone and chaperone lists and other practice documentation
• Assist with the community surgical scheme: booking patient appointments, processing referrals for other practices and producing clinic folders
• Attend and prepare safeguarding meetings
• Process patient removals from the practice list in line with NHS guidelines, keeping records accurate and registrations up to date

What’s required

Qualifications

• Educated to GCSE level or equivalent
• GCSE Mathematics and English at grade C or above

Experience

• Experience of working in an administrative role

Skills & knowledge

• Good working knowledge of IT systems
• Excellent verbal and written communication skills
• Clear understanding of patient confidentiality
• Excellent organisation skills and attention to detail
• Ability to work core hours
• Flexibility to cover hours outside core hours

Checks & eligibility

• Disclosure and Barring Service (DBS) check

Nice to have

• Computer skills, with SystmOne preferred
• Experience of using dictation software
• Experience of working in a healthcare setting as a medical secretary

What’s offered

• Supportive team culture
• Good work-life balance
• Free car parking for staff