Medical Secretary

The Methodist Church in Britain; Coalville; Sur place; GBP 17 000 - 22 000; Temps partiel

Résumé du poste

Birchwood Medical Centre is seeking a part-time Medical Secretary to join the busy practice’s secretarial team. The role is 16 hours per week across Monday and Tuesday, focusing on typing letters, reports, referrals and minutes, and handling SystmOne tasks and e-referrals.

Responsibilities include secretarial support for GPs, answering queries, arranging meetings, and maintaining patient records with accuracy.

Qualifications

• Secretarial experience in a medical setting.
• Working knowledge of medical terminology.
• Typing and word processing qualifications.
• Experience with GP/medical practice operations preferred.

Responsabilités

• Ensure the smooth running of the secretarial service, prioritising workload.
• Provide a secretarial service for GPs and health professionals, including letters, reports, referrals, minutes and memorandums.
• Answer telephone and patient enquiries promptly, professionally and sympathetically.
• Manage and action tasks sent via SystmOne.
• Refer patients via the e-referral system and oversee progress.
• Monitor 2 week wait referrals to ensure appointments are secured and attended.
• Liaise with hospitals and outside agencies on appointments, missing correspondence and test results.
• Arrange meetings, attend them and take minutes.
• Maintain the computer clinical system accurately and securely.
• Gather statistics and information when required.
• Cover secretarial colleagues during sickness and annual leave.
• Receive and dispatch mail, and provide additional administrative support to the practices as required.

Description du poste

Birchwood Medical Centre's secretarial team, part of a busy GP practice of 11,000 patients, is recruiting a part-time medical secretary for 16 hours a week across Monday and Tuesday. The work centres on typing letters, reports, referrals and minutes, handling SystmOne tasks and e-referrals, and monitoring 2 week wait patients. The post also covers colleagues during sickness and leave. Secretarial experience and a working knowledge of medical terminology are essential.

What the job involves

• Ensure the smooth running of the secretarial service, prioritising workload
• Provide a secretarial service for GPs and health professionals, including letters, reports, referrals, minutes and memorandums
• Answer telephone and patient enquiries promptly, professionally and sympathetically
• Manage and action tasks sent via SystmOne
• Refer patients via the e-referral system and oversee progress
• Monitor 2 week wait referrals to ensure appointments are secured and attended
• Liaise with hospitals and outside agencies on appointments, missing correspondence and test results
• Arrange meetings, attend them and take minutes
• Maintain the computer clinical system accurately and securely
• Gather statistics and information when required
• Cover secretarial colleagues during sickness and annual leave
• Receive and dispatch mail, and provide additional administrative support to the practices as required

What’s required

Qualifications

• GCSE grade A to C, or equivalent, in English and Maths
• Typing and word processing qualifications

Experience

• Medical secretarial experience
• Experience of working in a medical environment
• Experience of dealing with the public and patients
• Experience of Microsoft Office software

Skills & knowledge

• Knowledge of medical terminology
• Knowledge of Microsoft Word and Excel
• Excellent secretarial, audiotyping, computer, organisational and communication skills
• Good attention to detail and a professional manner
• Ability to stay calm under pressure
• Flexible approach and ability to adapt to change

Other

• Demonstrable commitment to professional development

Nice to have

• Medical Secretaries Diploma
• Experience of working in a GP practice