Medical Secretary

The Methodist Church in Britain; West Midlands; On-site; GBP 16,000 - 21,000; Part time

Benefits offered by this job

NHS pension scheme

33–38 days annual leave

Vivup Benefit Platform

Job summary

Much Birch Surgery is seeking a Medical Secretary to provide secretarial and administrative support to clinicians and the practice team. You will handle referrals, EMIS/Docman tasks, and coordinate End of Life MDT meetings along with related administrative duties.

The role requires GCSE English at grade C or above, experience as a medical secretary, and strong keyboard skills with audio-typing. The post is 27 hours per week, with interviews on 11 November 2026 and NHS pension benefits are

Qualifications

• GCSE English grade C or equivalent.
• Experience as a medical secretary.
• Good keyboard skills including audio-typing.
• Computer literacy in Microsoft Office and Word.

Responsibilities

• Provide secretarial and administrative support to clinicians and the wider practice team.
• Manage patient referrals on Choose & Book (ERS), including advice and guidance workflows and clinical work lists.
• Action secretarial EMIS and Docman tasks sent by clinicians and admin staff.
• Support safeguarding processes, MDT meetings and follow-up actions.
• Arrange End of Life MDT meetings, including rooms, agendas, invitations, minutes and actions.
• Manage the Palliative Care register, its coding and RESPECT forms.
• Coordinate SARs, medical reports and non-NHS requests such as insurance, DVLA and PIP reports via IGPR.
• Manage practice correspondence, the admin email account and paper and electronic filing.
• Liaise with patients, clinicians and partner organisations, and handle secretarial telephone calls and messages.

Skills

Audio-typing

Microsoft Office

Word

Telephone systems

Security systems

Education

GCSE English

Job description

Medical Secretary post at Much Birch Surgery, a rural GP practice managed by Taurus Healthcare, providing secretarial support to doctors and the practice manager. The work centres on the referral system, EMIS and Docman tasks, end-of-life MDT meetings and coordinating subject access and non-NHS reports. The post is 27 hours a week, with interviews on 11 November 2026, and it calls for audio-typing and a GCSE English at grade C or above.

What the job involves

• Provide secretarial and administrative support to clinicians and the wider practice team
• Manage patient referrals on Choose & Book (ERS), including advice and guidance workflows and clinical work lists
• Action secretarial EMIS and Docman tasks sent by clinicians and admin staff
• Support safeguarding processes, MDT meetings and follow-up actions
• Arrange End of Life MDT meetings, including rooms, agendas, invitations, minutes and actions
• Manage the Palliative Care register, its coding and RESPECT forms
• Coordinate SARs, medical reports and non-NHS requests such as insurance, DVLA and PIP reports via IGPR
• Manage practice correspondence, the admin email account and paper and electronic filing
• Liaise with patients, clinicians and partner organisations, and handle secretarial telephone calls and messages
• Process deceased patient administration
• Maintain the referral spreadsheet and clinical library forms, and inform GPs of new pathways
• Cover secretarial colleagues during sickness and annual leave, and assist with practice procedures such as the CQC toolkit

What's required

Qualifications

• GCSE English at grade C or equivalent

Experience

• Experience as a medical secretary

Skills & knowledge

• Good keyboard skills, including audio-typing
• Computer literacy in Microsoft Office and Word
• Clear understanding of telephone systems, daytime and out of hours
• Understanding of security systems

Checks & eligibility

• Satisfactory pre-employment checks

What's offered

• NHS pension scheme with 20.68% employer contribution
• 33 to 38 days annual leave including bank holidays, depending on service (pro rata for part-time staff)
• Access to the Vivup Benefit Platform