Materials & Procurement Coordinator (Hybrid)

KONE; Long Lee; Hybrid; GBP 32,000 - 40,000; Full time

Benefits offered by this job

25 days holiday

Bank Holidays

Pension scheme

Healthcare

Gym membership

Kone discounts

Volunteering day

Dental plan

Wellbeing support

Job summary

KONE is seeking a Materials Coordinator to source, order, expedite and manage parts for lifts and escalators to support both in-service and out-of-service equipment across the GB & Ireland service operation.

You will work with service engineers and suppliers to ensure timely delivery, cost-effective sourcing, and accurate record-keeping, with a focus on uptime and excellent customer service. Hybrid working and a broad benefits package are available.

Qualifications

• Experience in inventory management, procurement, or logistics (parts is desirable).
• Previous customer service/office/administrative experience is essential.
• Good organisational and multitasking abilities.
• Excellent communication and interpersonal skills.
• Attention to detail and accuracy in record-keeping.
• Collaborative team player.
• Experience of work in SAP, Salesforce is desirable.
• Good Word, Excel, and Outlook.

Responsibilities

• Sourcing and ordering parts for service requirements.
• Managing urgent requests for equipment that is out of service.
• Liaising with suppliers to obtain best lead times.
• Ensuring the most cost-effective sourcing solutions are utilised.
• Supporting engineers in the field to minimise delays.
• Contributing to equipment uptime and service delivery performance.
• Act as first point of contact for customers inquiries regarding spare parts.

Skills

Inventory management

Procurement

Logistics

Customer service

Communication

Interpersonal skills

Attention to detail

Team player

Multitasking

Office administration

Record-keeping

Tools

SAP

Salesforce

Word

Excel

Outlook

Job description

KONE is seeking a Materials Coordinator to source, order, expedite and manage parts for lifts and escalators to support both in-service and out-of-service equipment across the GB & Ireland service operation.

You will work with service engineers and suppliers to ensure timely delivery, cost-effective sourcing, and accurate record-keeping, with a focus on uptime and excellent customer service. Hybrid working and a broad benefits package are available.