Marketplace Ecommerce Manager

HEARST MEDIA; London; Hybrid; GBP 35,000 - 55,000; Full time

Job summary

An established industry player is looking for a Marketplace Ecommerce Manager to join their dynamic team. This role is pivotal as they launch a B2B membership supporting small businesses and artisans. The ideal candidate will have a strong understanding of ecommerce best practices, excellent analytical skills, and a knack for relationship management. You'll be responsible for managing the marketplace, onboarding sellers, and ensuring smooth operations while fostering a collaborative environment. Join a company that values creativity and diversity, and help shape the future of their iconic brand.

Benefits

25 days holiday

Hybrid working

Discounted gym membership

Healthcare cash plan

Charity day

Life assurance

Pension scheme

Regular socials

Qualifications

• Strong understanding of ecommerce websites and best practices.
• Experience working with small businesses and startups.

Responsibilities

• Manage the Country Living Marketplace as part of the B2B membership programme.
• Onboard new sellers and manage seller communications.

Skills

Ecommerce Management

Analytical Skills

Customer Service

Relationship Management

Technical Problem Solving

Tools

Shopify

Microsoft Office

CMS

Job description

Job Description

At Hearst UK, there’s always more to the story. Join us as our Marketplace Ecommerce Manager, Country Living, to start the next chapter in your career.

We’re the UK’s leading premium publisher, and the people behind iconic media brands such as Cosmopolitan, Esquire, Elle, Harper’s Bazaar and Country Living. We’ve created a working environment that encourages everyone to pull together. We never stop looking for brave new ideas. We’ll always try to develop and improve, we trust each other to do our best, and we have fun as we build on our heritage to make history.

This role joins Country Living at a pivotal time for the brand, as they launch B2B membership supporting small businesses and artisans in the UK.

ABOUT THE ROLE

The Marketplace Ecommerce Manager for Country Living will manage the Country Living Marketplace as part of the wider B2B membership programme. This includes:

1. Relationship with third party website developers
2. Onboarding new sellers
3. Product management
4. Seller communications
5. Website curation
6. Reporting

They will join the Country Living B2B team at an exciting time, as they work together to launch a successful membership building on 40 years of heritage supporting small businesses and artisans.

ABOUT YOU

1. Strong understanding of ecommerce websites and best practice from both a seller and consumer point of view
2. Adaptable working style, able to manage unpredictable technical issues and apply quick solution-finding mindset
3. Analytical mindset and ability to use analytics to make decisions, as well as feedback via reports to wider team
4. Strong technical ability across Microsoft Office, CMS
5. Experience using ecommerce CMS and tools, like Shopify
6. Experience working with small businesses and startups
7. Good people skills, including friendly customer service manner and helpful attitude

WHAT WE OFFER

At Hearst UK, you can choose from a huge range of perks and benefits that can help you learn well, work well and live well including:

1. 25 days’ holiday (with the option to buy up to 5 additional holiday days)
2. Hybrid working – Four days per week in the office
3. Discounted gym membership
4. Healthcare cash plan
5. Spend a charity day with your favourite good cause
6. Life assurance and pension scheme
7. Regular socials and more!

There’s more to your story than you imagine. And the next chapter begins right here.

Hearst UK is deeply committed to using our influential brands to reflect the world we want to live in – one that respects, protects, represents and uplifts the voices and opinions of all people. As a business, we recognise the significant benefits of creativity, collaboration and innovation that comes with diverse teams. Not only is diversifying the voices in our organization the right thing to do, but it also helps us to make powerful and exciting content that can be enjoyed by many more people. This is why we’re working to build a sense of true belonging within our business and foster a culture in which everyone feels heard.