Marketing Agent

Better; Merley; On-site; GBP 22,000 - 30,000; Full time

Benefits offered by this job

25 days holiday

Birthday off

Onsite gym

Office cafe

Staff awards

EAP access

Team events

Professional development

Job summary

Better is seeking a Market Researcher to contact businesses and verify their communications and broadband needs. You will log responses in the CRM and target daily and weekly data collection goals.

Join a dynamic team in a central Bournemouth location, with ongoing training, incentives, and opportunities for development in a supportive environment.

Qualifications

• Confident communicator with a professional and friendly phone manner.
• Comfortable speaking with business owners and decision-makers.
• Target-driven with a positive, resilient attitude.
• Good attention to detail and ability to record information accurately.
• Experience using CRM systems for data logging.

Responsibilities

• Make outbound calls to businesses to confirm their current communications and broadband infrastructure.
• Speak with key decision-makers to gather detailed information about existing providers and packages.
• Accurately log all interactions and collected data into the CRM system.
• Meet or exceed daily and weekly data collection and verification targets.
• Take part in team meetings, training sessions, and idea-sharing to continuously develop your skills.

Skills

Communication skills

Phone etiquette

Target-driven

Attention to detail

Tools

CRM software

Job description

Better is a dynamic and innovative company specializing in telecommunications and broadband services. We pride ourselves on providing outstanding solutions and superior customer experience. Join our team and contribute to a company that values growth, collaboration, and excellence.

Role Overview

As a Market Researcher, you’ll make outbound calls to businesses to gather information on their current communications and broadband services. You’ll speak with key decision-makers, record accurate information in our CRM and work towards daily and weekly targets.

Key Responsibilities

• Make outbound calls to businesses to confirm their current communications and broadband infrastructure
• Speak with key decision-makers to gather detailed information about existing providers and packages
• Accurately log all interactions and collected data into the CRM system
• Meet or exceed daily and weekly data collection and verification targets
• Take part in team meetings, training sessions, and idea-sharing to continuously develop your skills

Requirements

• Confident communicator with a professional and friendly phone manner
• Comfortable speaking with business owners and decision-makers
• Target-driven with a positive, resilient attitude
• Good attention to detail and ability to record information accurately
• 25 days holiday plus bank holidays, increasing by 1 day for every year of service, plus your birthday off
• Modern office with an onsite café and gym and Central Bournemouth location, just 2 minutes from the beach.
• Monthly staff awards with quarterly dinner and drinks at top local restaurants.
• Access to a confidential third-party Employee Assistance Programme (EAP), including an online GP service and counselling sessions whenever you need them.
• Enjoy events such as summer parties, Christmas celebrations and charity fundraisers.
• Opportunities for professional development and advancement.
• Friendly, energetic, and supportive team culture
• Daily, weekly, and monthly incentives.