Sales Advisor - Telecommunications

Telecom Acquisitions Limited; Horsham; On-site; GBP 45,000 - 60,000; Full time

Benefits offered by this job

50% off Home Telecom broadband

25 days holiday

Birthday off

Pension scheme

Refer a friend £500

Bright ideas scheme

Job summary

Telecom Acquisitions Ltd. is expanding its Telesales team in Horsham, offering a permanent, full-time role with strong commission potential. You will drive growth by contacting warm pre-qualified leads and promoting energy, broadband and TV services to tenants moving soon.

We provide training, ongoing coaching, and clear progression in a fast-paced environment, with uncapped earnings and performance-based rewards.

Qualifications

• Experience in telesales or customer service preferred.
• Willingness to learn and take coaching.
• Able to work to sales targets.

Responsibilities

• Make outbound calls to warm leads using an automated dialer and identify sales opportunities.
• Help customers set up essential utilities, including energy, broadband and TV services.
• Identify customer requirements and match them with tailored products and packages.
• Use strong communication and negotiation skills to handle objections and maximise conversion.
• Consistently achieve daily and weekly sales targets with coaching and development support.
• Accurately record all interactions, actions and outcomes within the CRM.

Skills

Outbound calls

Communication skills

Negotiation

Team player

Customer service experience

Tools

CRM system

Job description

Location

Horsham

Employment Type

Permanent, full-time

Salary OTE

£45k + per annum (uncapped)

Hours

Core working hours Monday-Friday (8:30am-5:30pm)

Adhoc Shift Requirements Subject To Demand

• Evening (6:30pm finish)
• Saturday (9:00am-1.00pm)
• Bank Holiday (9:00am-1.00pm)

About The Role

We're growing our Telesales team and looking for experienced, results-driven Telesales Advisors who thrive on customer conversations and achieving sales success. You will be driving business growth by making outbound calls, speaking exclusively to warm pre-qualified leads identifying customer needs and recommending tailored products and services.

Telecom Acquisitions Ltd works with leading partners such as British Gas, Sky, Virgin, O2, Talk Talk, Eon Next, Anyvan, Tru and Home Telecom, helping tenants set up essential utilities before they move into their new home.

You'll speak to tenants who are actively moving within the next few weeks and already need your help.

If you're confident, motivated and enjoy earning from your performance, this role offers strong commission potential and clear progression.

What You Will Be Doing

• Make outbound calls to warm leads using an automated dialler, engaging customers and identifying sales opportunities.
• Helping customers set up essential utilities, including energy, broadband, and TV services.
• Identify customer requirements and match them with tailored products and packages that meet their needs.
• Use strong communication and negotiation skills to build trust, handle objections, and maximise conversion opportunities.
• Consistently achieving daily and weekly sales targets with ongoing coaching and development support.
• Accurately record all customer interactions, actions, and outcomes within the CRM system.

What We Are Looking For

• A confident and engaging communicator who enjoys building relationships and speaking with prospective customers over the phone.
• Target driven, able to work to individual and team performance goals while maintaining a strong focus on high-quality customer experience.
• A positive, resilient attitude with a willingness to learn, embrace feedback, and continuously develop new skills and knowledge.
• A supportive and proactive team player who works effectively in a fast-paced environment, contributing to team success while delivering an exceptional customer experience.
• Previous telesales, sales, or customer service experience is advantageous, though not essential, as full training will be provided.

Benefits

• 50% off Home Telecom broadband after probation - completely FREE after 2 years.
• 25 days holiday, rising to 30 days with service + bank holidays + your birthday off.
• Complementary fresh fruit and breakfast bar.
• Local company discounts in Horsham.
• Salary sacrifice pension scheme.
• Buy and sell holiday scheme.
• Friday fridge (end-of-week treats).
• Regular company events: summer party, Christmas party, sports day & more.
• £500 refer a friend.
• £250 bright ideas scheme.
• Aviva Health Care - 24/7 Doctor, counselling & bereavement counselling.
• Parking available free / discounted options.
• Free eye care vouchers.
• Death in service cover.