Lead Generation Specialist

Better; Bournemouth; On-site; GBP 24,000 - 25,000; Full time

Benefits offered by this job

Birthday off

25 days holiday + BHs

Office gym & cafe

Job summary

Better in Bournemouth is seeking a Lead Generation Specialist to drive outbound outreach, verify and enrich customer data, and qualify leads for the sales team. You will engage with business owners and decision-makers, maintaining meticulous CRM records and meeting daily targets.

The role offers a Modern Bournemouth office with its own amenities and ongoing training. You will join an energetic team focused on performance, professional growth, and incentives, with a clear pathway to advancement

Qualifications

• Proven ability to conduct outbound calls and gather accurate data.
• Strong communication with decision-makers and ability to build rapport.
• Able to meet daily/weekly data collection targets and qualify leads.
• Detail-oriented with accurate CRM record-keeping.

Responsibilities

• Conduct outbound calls to businesses to verify and update information.
• Engage with decision-makers to discuss providers, packages, and needs.
• Maintain up-to-date CRM records of conversations and data.
• Meet daily and weekly data collection and lead-qualification targets.
• Provide feedback and market insights to management.
• Participate in training to improve communication and product knowledge.

Skills

Outbound calling

CRM data entry

Lead qualification

Communication skills

Tools

CRM software

Job description

Job Title: Lead Generation Specialist

Company: Better

Location: Bournemouth

About Better: Better is a dynamic and innovative company specializing in telecommunications and broadband services. We pride ourselves on providing outstanding solutions and superior customer experience. Join our team and contribute to a company that values growth, collaboration, and excellence.

Job Description:

• Conduct outbound calls to businesses to confirm and update information related to their current communications and broadband infrastructure.

• Engage with key decision-makers to discuss their existing providers, packages, and identify any service challenges or requirements.

• Maintain accurate and up-to-date records of all conversations and data within the CRM system.

• Meet daily and weekly targets for data collection and lead qualification.

• Provide detailed feedback and reports on market insights and client needs to the management team.

• Participate in training sessions and team meetings to enhance communication techniques and product knowledge.

• Excellent verbal communication skills and an approachable, professional phone manner.

• Ability to confidently engage with business owners and decision-makers.

• Strong organizational skills with attention to detail for accurate data recording.

• Target-oriented mindset with resilience and a positive attitude.

• Previous experience in telemarketing or sales preferred, but not essential.

• Basic salary:£23,809.50 - £24,784.00

• OTE:£28,000 - £30,000

• 25 days holiday plus bank holidays, increasing by 1 day for every year of service, plus your birthday off

• Modern office with an onsite café and gym and Central Bournemouth location, just 2 minutes from the beach.

• Monthly staff awards with quarterly dinner and drinks at top local restaurants.

• Access to a confidential third-party Employee Assistance Programme (EAP), including an online GP service and counselling sessions whenever you need them.

• Enjoy events such as summer parties, Christmas celebrations and charity fundraisers.

• Opportunities for professional development and advancement.

• Friendly, energetic, and supportive team culture

• Daily, weekly, and monthly incentives.