Market Researcher

Daisy Group™; England; Vor Ort; GBP 23.000 - 32.000; Vollzeit

Benefits dieser Stelle

24 days holiday + bank holidays + 1 on

Referral bonus

Professional development

Eye care vouchers

Discounted Gym Membership

Virgin media/O2 exclusive deals

Incentive schemes

Zusammenfassung

O2 Business (formerly Daisy Group) is recruiting a Market Researcher in the United Kingdom. The role covers a 37.5-hour week, with start times around 08:30/09:00 and finish around 17:00/17:30, offering a blend of research calling, data accuracy, and target-driven performance.

You will follow scripts, manage objections, and focus on quality and productivity while maintaining professional conduct in a customer-facing environment. Training and development are provided as part of the package.

Qualifikationen

• Preferable experience on the phones.
• Use of scripts and objections
• Attention to detail
• Self-motivated
• Strong oral and written communication skills

Aufgaben

• Consistently achieve quality targets set within the role through following scripts and objections, effectively researching and accurately recording information (research and call quality).
• Consistently achieve productivity targets set within the role through self-motivation and effective time management.
• Consistently achieve performance targets set within the role through training, communication with management and regular review of stats.
• Maintain a professional and responsible outlook whilst in the workplace through your conduct and behaviours.

Kenntnisse

Phone experience

Scripts & objections

Attention to detail

Self-motivation

Strong communication

Jobbeschreibung

Exciting news from us at Daisy: we're re-branding to O2 Business! Following the merger between Virgin Media O2 Business and Daisy Group last year, we're taking the next step in our journey by announcing our new brand! As O2 Business, we believe in the wonder of simplicity; the joy of that comes when technology works as it should, with reliability, clarity, and speed. We're incredibly excited about this next step in our journey and you could be on that journey too.

Hours of work: 08:30/09:00 - 17:00/17:30 (37.5 hours)

What You'll Be Doing

As a Market Researcher, You Will

• Consistently achieve quality targets set within the role through following scripts and objections, effectively researching and accurately recording information (research and call quality).
• Consistently achieve productivity targets set within the role through self-motivation and effective time management.
• Consistently achieve performance targets set within the role through training, communication with management and regular review of stats.
• Maintain a professional and responsible outlook whilst in the workplace through your conduct and behaviours.

What We’re Looking For

• Preferable experience on the phones.
• Use of scripts and objections
• Attention to detail
• Self-motivated
• Strong oral and written communication skills

What's in it for you

Our ethos is simple: the more you put in, the more you get out.

What We Offer

• 24 days holiday + bank holidays, with an extra day for each year of service (up to 30 days!)
• Referral bonus - bring great people, get rewarded!
• Professional development - training and support to help you grow
• Eye care vouchers and Discounted Gym Membership
• Exclusive Virgin media and O2 deals for you and your family/friends
• Variety of Incentive schemes depending on role

At O2 Business, we're passionate about developing those who drive results and build rewarding careers. As a Market Researcher, this is your chance to make a real impact.