Market Researcher: Growth, Scripted Calls & Insights

Daisy Group; Bournemouth; On-site; GBP 26,000 - 38,000; Full time

Benefits offered by this job

24 days holiday + bank holidays, with

Referral bonus - bring great people,

Professional development - training &

Eye care vouchers and Discounted Gym

Exclusive Virgin media & O2 deals

Incentive schemes

Job summary

O2 Business is seeking a Market Researcher in Bournemouth to support data collection and quality assurance. The role emphasizes following scripts, recording information accurately, and meeting productivity targets through effective time management.

You’ll contribute to performance improvement with training, regular feedback, and a focus on clear communication. A customer-facing environment with opportunities for professional growth is offered.

Qualifications

• Preferable experience on the phones.
• Use of scripts and objections.
• Attention to detail.
• Self-motivated.
• Strong oral and written communication skills.

Responsibilities

• Consistently achieve quality targets through following scripts and accurate information recording.
• Consistently achieve productivity targets through self-motivation and time management.
• Consistently achieve performance targets through training, management contact and review of stats.
• Maintain a professional and responsible outlook in the workplace.

Skills

Phone experience

Script adherence

Attention to detail

Self-motivated

Oral & written communication

Job description

O2 Business is seeking a Market Researcher in Bournemouth to support data collection and quality assurance. The role emphasizes following scripts, recording information accurately, and meeting productivity targets through effective time management.

You’ll contribute to performance improvement with training, regular feedback, and a focus on clear communication. A customer-facing environment with opportunities for professional growth is offered.