Manufacturing Order Processor & Admin

Position 1 Recruitment; Norwich; On-site; GBP 23,000 - 31,000; Full time

Job summary

Position 1 Recruitment are pleased to be working with a well-established manufacturing company based in Norwich who are looking to recruit an Order Processor / Administrator to join their growing team. You will be responsible for managing and processing customer orders, ensuring accurate data entry and timely delivery.

The role works closely with Factory and Purchasing departments to keep orders on track and provide excellent customer service.

Qualifications

• Experience in an office or administrative role is essential.
• Proficient data entry and order processing.
• Strong organisational and time-management skills.
• Professional telephone manner and written communication.
• Experience in manufacturing environment preferred.

Responsibilities

• Receive and review customer orders for accuracy and completeness.
• Input orders into the system (Business Micros Evolution) with attention to detail.
• Coordinate with internal departments to ensure on-time processing and fulfilment.
• Communicate order updates and issues to customers.
• Resolve customer enquiries related to orders.
• Maintain organised records of orders, invoices and documents.
• Provide general administrative support as needed.

Skills

Order processing

Customer service

Data entry

Organizational skills

Telephone manner

Communication

Manufacturing experience

Tools

Business Micros Evolution

Job description

Position 1 Recruitment are pleased to be working with a well-established manufacturing company based in Norwich who are looking to recruit an Order Processor / Administrator to join their growing team. You will be responsible for managing and processing customer orders, ensuring accurate data entry and timely delivery.

The role works closely with Factory and Purchasing departments to keep orders on track and provide excellent customer service.