Managing Director

AND Digital; Birmingham; Hybrid; GBP 70,000 - 90,000; Full time

Job summary

A leading digital transformation company in Birmingham is seeking a Club Executive to drive success in client delivery and satisfaction. You will act as a culture champion and develop your team while being accountable for commercial performance. The ideal candidate has strong leadership skills and experience engaging with clients at a high level. This role offers a blended working model and a comprehensive benefits package.

Benefits

25 days holiday allowance + bank holidays

Flexible bank holidays

Annual budget for training and upskilling

Share scheme

£1000 flexifund for personalized benefits

Private medical insurance

6% employer pension contribution

Qualifications

• Proven expertise in managing client accounts and commercial levers.
• Experience in leading strategic conversations at C-Suite level.
• Skills in fostering high engagement and recognizing performance.

Responsibilities

• Accountable for the success and commercial performance of the Club.
• Act as a trusted advisor to clients, leading consultative conversations.
• Create and deliver a client growth strategy and build market presence.

Skills

Accountability

Leadership

People Experience

Business Development

Commercial success

Job description

Club Executive (Managing Director)

Who We Are: AND Digital are a tech company focused on accelerating digital delivery and dedicated to closing the digital skills gap. We’ve been helping organisations build better digital products and stronger digital teams since 2014. We believe our work should always make a remarkable impact for our clients. We do this through our regional offices (or ‘Clubs’) building strong relationships with our partners, so that they are always prioritised by a team within close proximity. This unique model has driven success for our clients and ourselves, evidenced by our remarkable organic growth since 2014. Today we number c. 750 people with Clubs over the UK, Europe and the USA, with ambition for global expansion.

Our unique Club model combines the agility of a small company with the strength and scale of a large organisation. Each Club is a self-contained unit of around 60 people with its own leadership team, clients, and commercial targets. Clubs have autonomy over their operations, from people and client management to budgeting and delivery, creating a close-knit, entrepreneurial environment.

Join us - and help us fulfil our mission to close the world’s digital skills gap.

Your role:

As Club Executive you’ll be fully accountable for your club’s success: optimising commercial performance, client delivery, client satisfaction and account development. You will also act as culture champion, fostering the engagement and growth of your ANDis and protecting and promoting our values, as you drive operational excellence.

Your accountabilities:

• Solve your clients’ challenges - you’ll act as a trusted advisor to clients at C-suite and Director level, leading consultative, insight-driven conversations to shape ambition and create opportunities. You’ll bring technical and commercial expertise to connect the full breadth of AND’s services to client value.
• Drive client and market growth - you’ll create and deliver a client growth strategy, shaping value propositions and securing deals. You’ll build your market presence: network widely and nurture relationships to extend AND’s impact
• Develop people and capability - Create an environment that fosters high engagement, enables ANDi development, recognises high performance, addresses underperformance early, and enables everyone to thrive.
• Run a remarkable Club - You’ll lead the operational and commercial performance of your Club: owning the P&L, revenue forecasting, budgeting, invoicing, and collections. You’ll ensure alignment to AND’s operating model, and promote AND’s brand, culture, and values, creating a high-performing club for your ANDis to be proud of.

We hire for these behavioural competencies in our Club Execs:

• Accountability - You bring the ownership, initiative, drive and pace to deliver excellence. You are a confident decision maker, skilled in navigating complexity and comfortable making the ultimate call under pressure.
• Leadership - You are self aware, values-led and you learn from feedback. You are a highly credible, inspiring and skilful communicator. You model agility and resilience.
• People Experience - You appreciate the range of factors that drive engagement. You promote psychological safety and build an environment of trust, inclusion, learning and growth in your BU.
• Business Development - You are a trusted, credible advisor to clients at C-Suite level. You are skilled in leading strategic conversations, shaping commercial deals with the value agreement front of mind. You are visible in your market, actively extending your professional network.
• Commercial success - You deliver revenue and margin targets by managing client accounts and commercial levers effectively.

We’ll provide:

• Opportunities to work on projects with big clients and produce meaningful work that makes a genuine difference to people’s lives.
• A “Blended Working” model, meaning you will be able to work in a range of locations from; your home, in your clubhouse, on a client, as well as just a change of scenery.
• The benefits of having a small company feel through being part of an autonomous Club, while being able to take in the benefits of a larger organisation.
• A safe environment for you to be yourself and challenge yourself.

Benefits:

• 25 days holiday allowance + bank holidays
• Flexible bank holidays
• Annual budget for training and upskilling
• Share scheme
• A £1000 flexifund to use on a personalised list of benefits such Gym membership, Cycle to Work Scheme, Health, dental and optical cash plan
• Private medical insurance
• 6% employer pension contribution, when you contribute 2%
• PLUS many more

For a full list of benefits.

Equal Opportunities Statement

We are an equal opportunity employer and welcome applications from all qualified candidates. We actively encourage applications from women, ethnic minorities, and individuals with disabilities. We consider all flexible working arrangements, subject to the requirements of the role. Where reasonable adjustments are needed, we will strive to make changes to accommodate them.