Manager Marketing Culture, Communications & Governance

HSBC; Greater London; On-site; GBP 65,000 - 85,000; Full time

Job summary

A global banking and financial services company is seeking a Manager – Marketing Culture Communications & Governance in London. The role emphasizes building a high-performing marketing community and ensuring compliance with risk management standards. Ideal candidates will have substantial experience in marketing risk management and governance within financial services, along with strong analytical and communication skills. Competitive pay and benefits are included for UK employees.

Benefits

Private healthcare

Enhanced maternity and adoption pay

Contributory pension scheme

Qualifications

• Proven experience in marketing risk management within a financial services environment.
• Strong analytical skills and understanding of compliance metrics.
• Experience in community event management within corporate settings.

Responsibilities

• Build and establish a thriving community across the CIB Marketing team.
• Design and implement an internal communications framework.
• Assist in identifying and assessing risks associated with marketing activities.
• Help monitor and report on marketing risk exposure.
• Oversee Management Self-Identified Issues.

Skills

Marketing risk management

Governance roles experience

Analytical skills

Effective communication

Education

Bachelor's degree in Business, Marketing, Finance or related field

Job description

Some careers shine brighter than others.

If you're looking for a career that will help you stand out join HSBC and fulfil your potential. Whether you want a career that could take you to the top or simply take you in an exciting new direction HSBC offers opportunities support and rewards that will take you further.

HSBC is one of the largest banking and financial services organisations in the world with operations in 64 countries and territories. We aim to be where the growth is enabling businesses to thrive and economies to prosper and ultimately helping people to fulfil their hopes and realise their ambitions.

We are currently seeking a professional to join our team in the role of: Manager – Marketing Culture Communications & Governance

We are seeking a Marketing Culture Communications & Governance professional to support our global marketing efforts within Corporate & Institutional Banking (CIB).

This role focuses on building a thriving CIB Marketing community and embedding a high performing culture, and ensuring marketing activities comply with risk management standards and support the governance framework for marketing.

This role will support CIB Marketing in aligning marketing efforts with the banks global priorities, building a high‑performing CIB Marketing team, ensuring compliance with governance standards and effective risk management. Its ideal for a marketing professional who excels in building communities in a dynamic and energetic fashion, implementing governance frameworks and fostering cross‑functional collaboration to achieve measurable business impact.

As an HSBC employee in the UK you will have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all UK‑based employees, enhanced maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution.

In this role you will:

• Build and establish a thriving community across the CIB Marketing team using methods such as All‑Hands meetings, Teams channels, newsletters, etc., and propose creative approaches to building a high‑performing team across CIB Marketing.
• Design and implement a rhythm of business for key leadership meetings and interactions while establishing an internal communications framework and calendar (what/when/where/who), including executive‑ready packs and templates; coach leaders on clear data‑backed storytelling.
• Assist in identifying and assessing risks associated with marketing activities, ensuring alignment with business goals and regulatory requirements while supporting the development and implementation of risk mitigation strategies for marketing initiatives.
• Help monitor and report on marketing risk exposure, providing insights to senior leadership.
• Oversee Management Self‑Identified Issues (MSIIs) and action plans while supporting governance processes across marketing planning and execution, ensuring adherence to internal policies and external regulations.

To be successful in this role you should meet the following requirements:

• Proven experience in marketing risk management or governance roles within a financial services or B2B environment, familiarity with risk assessment and compliance reporting, and experience in designing, establishing, and running community events and approaches (e.g. All‑Hands meetings, Teams channels, newsletters, etc.) including with senior management teams.
• Understanding of the institutional banking landscape and related product lines while possessing strong analytical skills and knowledge of risk management KPIs and compliance metrics.
• Experience in complex organisations and collaboration across business and marketing leadership.
• Effective communicator with the ability to present insights to stakeholders, exemplary attention to detail and the ability to identify potential risks early.
• Bachelor's degree in Business, Marketing, Finance or a related field preferred.

This role is based in London.

Being open to different points of view is important for our business and the communities we serve. At HSBC we’re dedicated to creating diverse and inclusive workplaces. Our recruitment processes are accessible to everyone – no matter their gender, ethnicity, disability, religion, sexual orientation or age.

We take pride in being part of the Disability Confident Scheme. This helps make sure you can be interviewed fairly if you have a disability, long‑term health condition or are neurodiverse.

If you’d like to apply for one of our roles and need adjustments made please get in touch with our Recruitment Helpdesk. Email: [e-mail] Telephone: 44