Manager, Conduct & Compliance (CONC) - Risk & Consumer Duty

Lloyds Banking Group; Leeds; Hybrid; GBP 67,000 - 74,000; Full time

Benefits offered by this job

Pension up to 15%

Annual bonus

Share schemes (free shares)

Lifestyle perks (discounts)

Job summary

Lloyds Banking Group is seeking a Manager in the Unsecured Lending Conduct & Compliance Team in Leeds with 3–5 years of experience in CONC and Consumer Duty compliance. The role involves risk assessment, data-led controls, and advising senior stakeholders to meet regulatory requirements.

The position offers a hybrid work pattern and a strong benefits package as part of the UK banking group. You will contribute to risk management and policy development across the Group.

Qualifications

• Technical Knowledge - A strong record as a technical expert in CONC and Consumer Duty compliance.
• Compliance Frameworks - Understanding of the latest compliance frameworks across financial and non-financial services.
• Data & Analytics - Ability to analyse diverse data sources to support problem solving and recommendations.
• Reporting - Experience delivering timely, accurate risk reporting and escalation where needed.
• Policy - Experience developing and owning group-level policy and setting risk appetite.
• Advisory - Ability to challenge and advise the business at senior levels.

Responsibilities

• Work with Risk and Control owner teams to provide Conduct & Compliance Risk support and help deliver against customer, business and strategic outcomes.
• Analyse and assess the Conduct & Compliance Risk and control environment using data sources to support policy design and appetite.
• Organise documentation and data to enable monitoring and reporting of risk exposure relative to appetite.
• Develop and monitor key risk indicators and key performance indicators for appetite and policy.
• Implement data-led Conduct & Compliance Risk control objectives to meet needs of risk owners and regulators.
• Support control owners to implement measures to achieve control objectives.
• Assist in managing actions on Conduct & Compliance Risk events and breaches.

Skills

CONC compliance

Consumer Duty

Data analytics

Risk reporting

Policy development

Advisory

Job description

Lloyds Banking Group is seeking a Manager in the Unsecured Lending Conduct & Compliance Team in Leeds with 3–5 years of experience in CONC and Consumer Duty compliance. The role involves risk assessment, data-led controls, and advising senior stakeholders to meet regulatory requirements.

The position offers a hybrid work pattern and a strong benefits package as part of the UK banking group. You will contribute to risk management and policy development across the Group.