Senior Compliance Lead – Consumer Duty & Conduct Risk

Weareedenbrook; Greater London; On-site; GBP 70,000 - 110,000; Full time

Job summary

Weareedenbrook in London is seeking a Compliance Manager to support the Head of Compliance across Consumer Duty and Conduct Risk. The role focuses on ensuring good customer outcomes and adherence to FCA, Lloyd’s and other regulatory requirements.

You will help develop the Compliance Plan, provide regulatory guidance, monitor complaints and metrics, and build strong relationships with regulators and senior management.

Qualifications

• Strong knowledge of FCA Consumer Duty, Conduct Risk and the UK regulatory environment.
• Experience in a compliance, conduct, governance or regulatory role within Lloyd’s market.

Responsibilities

• Support the Head of Compliance and Compliance Manager across Compliance, Consumer Duty and Conduct Risk.
• Assist with development, implementation and monitoring of Consumer Duty, ensuring evidence of good customer outcomes.
• Contribute to the Compliance Plan, Board/Committee reporting and compliance MI, including analysis of complaints, customer outcomes and emerging risks.
• Provide practical compliance guidance to the business and support monitoring, thematic reviews, assurance, regulatory change and process improvements.
• Maintain awareness of regulatory developments and build effective relationships with internal and external stakeholders, including senior management, Risk, Governance, and regulators.

Skills

FCA Consumer Duty

Conduct Risk

Regulatory Compliance

Stakeholder Communication

Job description

Weareedenbrook in London is seeking a Compliance Manager to support the Head of Compliance across Consumer Duty and Conduct Risk. The role focuses on ensuring good customer outcomes and adherence to FCA, Lloyd’s and other regulatory requirements.

You will help develop the Compliance Plan, provide regulatory guidance, monitor complaints and metrics, and build strong relationships with regulators and senior management.