Senior CONC & Consumer Duty Compliance Manager

Lloyds Bank plc; Leeds; On-site; GBP 67,000 - 74,000; Full time

Benefits offered by this job

Pension up to 15%

Annual bonus

Share schemes

Discounts on shopping

30 days holiday

Wellbeing programs

Parental leave

Job summary

Lloyds Bank plc in Leeds is seeking a Manager – CONC Compliance to lead on CONC and Consumer Duty obligations, providing risk insight and assurance across risk and control owners. Hybrid work with multiple offices across the UK.

You will analyse Conduct & Compliance risk, develop policies, support reporting, and advise business on regulatory requirements. Requires 3-5 years of CONC/Consumer Duty experience and strong data analytics, with a collaborative approach to transform risk management.

Qualifications

• 3 to 5 years of experience in CONC and Consumer Duty compliance.
• Ability to understand and apply regulatory frameworks and industry standards.
• Strong analytical skills to assess risk and influence policy decisions.
• Proven ability to produce concise, data-driven reporting for senior stakeholders.
• Experience advising business units on risk and controls.

Responsibilities

• Provide Conduct & Compliance risk support and help deliver aligned customer, business and strategic outcomes.
• Analyse and assess risk and control environments to support policy design and appetite.
• Prepare documentation and data to enable monitoring of risk exposure and appetite.
• Develop and implement data-led risk objectives and control measures.
• Support actions on risk events, breaches and regulatory findings.

Skills

CONC & Consumer Duty

Data analysis

Risk management

Stakeholder advisory

Regulatory reporting

Job description

Lloyds Bank plc in Leeds is seeking a Manager – CONC Compliance to lead on CONC and Consumer Duty obligations, providing risk insight and assurance across risk and control owners. Hybrid work with multiple offices across the UK.

You will analyse Conduct & Compliance risk, develop policies, support reporting, and advise business on regulatory requirements. Requires 3-5 years of CONC/Consumer Duty experience and strong data analytics, with a collaborative approach to transform risk management.