Hybrid Manager - CONC & Consumer Duty Compliance

Lloyds Bank plc; Leeds; On-site; GBP 67,000 - 74,000; Full time

Benefits offered by this job

Generous pension contribution up to 15

Annual performance-related bonus

Share schemes including free shares

Discounted shopping

30 days’ holiday

Job summary

Lloyds Banking Group is seeking a Manager – CONC Compliance in Leeds. The role supports non-financial risk management and regulatory adherence across CONC and Consumer Duty within a hybrid work model.

We value innovative compliance leadership and the ability to partner with executives to identify opportunities to better meet customer needs, while delivering high-quality analysis and risk oversight across the control environment.

Qualifications

• 3 to 5 years’ experience in CONC and Consumer Duty compliance.
• Strong knowledge of compliance frameworks and industry standards.
• Ability to analyse data and support risk reporting and oversight.

Responsibilities

• Provide Conduct & Compliance Risk support and help deliver customer, business and strategic outcomes.
• Analyse the Conduct & Compliance Risk using diverse sources to inform policies and appetite.
• Prepare documentation and summarise data for ongoing monitoring and risk reporting.
• Develop key risk indicators and KPIs to monitor risk appetite and policy.
• Contribute to data-led risk control objectives to meet needs of risk owners and regulators.
• Support implementation of control measures to achieve defined objectives.
• Assist in managing actions on Conduct & Compliance Risk events and breaches.

Skills

CONC compliance

Consumer Duty

Data analytics

Risk & control

Reporting

Job description

Lloyds Banking Group is seeking a Manager – CONC Compliance in Leeds. The role supports non-financial risk management and regulatory adherence across CONC and Consumer Duty within a hybrid work model.

We value innovative compliance leadership and the ability to partner with executives to identify opportunities to better meet customer needs, while delivering high-quality analysis and risk oversight across the control environment.