MAKO Robotic Surgery Support Specialist

Stryker; Walsall; On-site; GBP 33,000 - 56,000; Full time

Benefits offered by this job

Bonus potential

Benefits package

Job summary

Stryker UK seeks an Associate Product Support Specialist to back Joint Replacement procedures, including MAKO robotic surgery. You will service clinical customers and drive best-in-class specialist support with procedural excellence in a UK setting.

Based in the South Wales & West Midlands region, the role requires theatre experience, strong biology knowledge, and solid MS Office skills. Weekend work once a month with a TOIL day is expected.

Qualifications

• Theatre experience or training in a medical environment preferred.
• Biology/science knowledge essential.
• Proficient with MS Office and Excel.

Responsibilities

• Segment CT scans for MAKO PKA cases across the region.
• Service existing and new customer base within theatre and clinical settings.
• Provide support for MAKO robotic procedures and manual joint replacements (once trained).
• Support training for HCP staff.
• Collaborate with the Regional Sales Manager to ensure best-in-class customer service.
• Audit stock and manage assets effectively.

Skills

High level communicator

Collaborative

Self-motivated

Organised

Education

Biology/Human anatomy knowledge

Medical environment background

Tools

MS Office

Excel

Presentation software

Workshop demonstrations

Job description

Stryker UK seeks an Associate Product Support Specialist to back Joint Replacement procedures, including MAKO robotic surgery. You will service clinical customers and drive best-in-class specialist support with procedural excellence in a UK setting.

Based in the South Wales & West Midlands region, the role requires theatre experience, strong biology knowledge, and solid MS Office skills. Weekend work once a month with a TOIL day is expected.