Mako Robotic Surgery Support Specialist

Stryker; Sheffield; On-site; GBP 41,000 - 68,000; Full time

Job summary

Stryker is seeking a Product Support Specialist – Manual & Robotic to promote Hip and Knee products and support orthopaedic surgeons in the United Kingdom. You will deliver frontline clinical and technical support for the Mako robot, guide surgeons through pre-operative planning, and collaborate with the Sales Team to grow existing accounts while ensuring high service standards.

Strong communication, teamwork, and travel willingness are essential as you build strategic relationships and drive

Qualifications

• Excellent communication and interpersonal skills in English.
• Proven ability to develop relationships and grow accounts.
• Strong planning and organizational abilities.

Responsibilities

• Promote hip and knee products to orthopaedic surgeons and optimize service.
• Provide frontline clinical and technical support for Mako procedures.
• Develop basic business plans and coordinate with sales team.
• Build customer relationships and identify expansion opportunities.
• Maintain CRM data and support post-sale activities.

Skills

Communication skills

Sales skills

Teamwork

Analytical thinking

Travel willingness

Tools

CRM software

Job description

Stryker is seeking a Product Support Specialist – Manual & Robotic to promote Hip and Knee products and support orthopaedic surgeons in the United Kingdom. You will deliver frontline clinical and technical support for the Mako robot, guide surgeons through pre-operative planning, and collaborate with the Sales Team to grow existing accounts while ensuring high service standards.

Strong communication, teamwork, and travel willingness are essential as you build strategic relationships and drive