Robot-Assisted Orthopedic Support Specialist

Stryker; Harrogate; On-site; GBP 41,000 - 68,000; Full time

Job summary

Stryker is seeking a Product Support Specialist – Manual & Robotic in the United Kingdom to promote Hip and Knee products to Orthopaedic Surgeons and optimize customer service. You will provide clinical product support, guide surgeons through Mako procedures, and work with the sales team to grow existing accounts.

Key responsibilities include delivering technical assistance, preparing cases with robotic-assisted planning tools, and maintaining strong stakeholder relationships to secure long-term

Qualifications

• Excellent communication in English, both written and spoken.
• Strong customer service orientation and integrity.
• Ability to plan and prioritize across daily/weekly/monthly cycles.
• Willingness to travel as required by the role.

Responsibilities

• Promote Stryker Hip and Knee products to Orthopaedic Surgeons.
• Provide front-line clinical and technical support during Mako procedures.
• Build and maintain relationships with existing accounts and expand with sales team support.

Skills

Excellent communication

Sales skills

Teamwork

Patience and self-motivation

Analytical and planning skills

Willingness to travel

Drive and persistence

Commercial awareness

Driving licence

Job description

Stryker is seeking a Product Support Specialist – Manual & Robotic in the United Kingdom to promote Hip and Knee products to Orthopaedic Surgeons and optimize customer service. You will provide clinical product support, guide surgeons through Mako procedures, and work with the sales team to grow existing accounts.

Key responsibilities include delivering technical assistance, preparing cases with robotic-assisted planning tools, and maintaining strong stakeholder relationships to secure long-term