Robotic & Manual Orthopaedic Support Specialist

Stryker; Stirling; On-site; GBP 41,000 - 68,000; Full time

Job summary

Stryker Edinburgh-based Product Support Specialist role focuses on promoting hip and knee products to orthopaedic surgeons and optimizing customer service. You will provide front-line clinical and technical support for Mako robotic and manual procedures, including pre- and post-operative guidance to teams.

Responsibilities include training surgeons, assisting in surgeries, troubleshooting robotic issues, and collaborating with the Sales Team to expand existing accounts while ensuring high

Qualifications

• Educated to degree level is advantageous.
• Experience in a related field is desirable.
• Market knowledge and Medical Background preferred, MSK.

Responsibilities

• Promote hip and knee products to orthopaedic surgeons.
• Provide front-line clinical and technical support during procedures.
• Train surgeons and staff in Mako robot usage.
• Engage with customers to grow the business and maintain relationships.
• Collaborate with the Sales Team and other departments.

Skills

Communication

Persuasion

Confidence

Patience

Teamwork

Self-motivation

Willing to travel

Ethics

Education

Degree level

Medical background

MSK knowledge

Job description

Stryker Edinburgh-based Product Support Specialist role focuses on promoting hip and knee products to orthopaedic surgeons and optimizing customer service. You will provide front-line clinical and technical support for Mako robotic and manual procedures, including pre- and post-operative guidance to teams.

Responsibilities include training surgeons, assisting in surgeries, troubleshooting robotic issues, and collaborating with the Sales Team to expand existing accounts while ensuring high