Maintenance Scheduler & Service Coordinator

Confidential; England; Presencial; GBP 27 000 - 28 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Birthday leave

Pension (NEST)

Healthcare

Onsite parking

Training opportunities

Resumo da oferta

Confidential is seeking an organised Scheduler/Planner to join a busy, growing team on a permanent, full-time basis. You will coordinate maintenance jobs, schedule engineers, and liaise with customers, engineers and subcontractors to meet SLAs and KPIs.

You will maintain accurate records, update portals, process paperwork for invoicing, and support the wider team with administration as needed. The role is Monday to Friday, 8:30 am to 5:00 pm, with a salary of £26,500–£27,500 per annum.

Qualificações

• Previous experience coordinating field-based engineers and maintenance works is essential.
• Experience in facilities management or maintenance industry is beneficial.
• Strong organisational and communication skills.
• Excellent IT skills including Microsoft Office.

Responsabilidades

• Coordinating and allocating planned and reactive maintenance jobs to engineers.
• Organising daily engineer schedules and managing diaries to maximise efficiency.
• Arranging subcontractor attendance and monitoring progress.
• Communicating with customers and engineers to confirm appointments and updates.
• Ensuring SLAs and customer KPIs are consistently achieved.
• Maintaining accurate job records and updating internal systems and portals.
• Processing completed job sheets and documentation for invoicing.
• Proactively identifying scheduling conflicts and resolving issues.
• Providing administration and coordination support as needed.

Conhecimentos

Organisational skills

Planning

Communication

Microsoft Office

Attention to detail

Independent working

Teamwork

Customer service

Formação académica

GCSEs or equivalent

Descrição da oferta de emprego

Confidential is seeking an organised Scheduler/Planner to join a busy, growing team on a permanent, full-time basis. You will coordinate maintenance jobs, schedule engineers, and liaise with customers, engineers and subcontractors to meet SLAs and KPIs.

You will maintain accurate records, update portals, process paperwork for invoicing, and support the wider team with administration as needed. The role is Monday to Friday, 8:30 am to 5:00 pm, with a salary of £26,500–£27,500 per annum.