Maintenance Scheduler & Planner (6-Month Contract)

Sodexo; Eccles; Remoto; GBP 25.000 - 31.000; Tempo pieno

Vantaggi offerti da questo lavoro

Sodexo benefits

Employee assistance programme

Discounts on brands

Descrizione del lavoro

Sodexo in Salford is seeking a Scheduler & Planner for a 6-month fixed-term contract to manage PPM and reactive work. You will coordinate with Site Delivery Teams, Engineers and Third-Party Suppliers to ensure tasks are completed efficiently and in line with service levels.

You will be the main contact for customers and vendors, handling requests via phone, email, and internal systems, while maintaining accurate data across CMMS platforms and SAP. Health and safety standards guide all activities.

Competenze

• Minimum 2 years customer service experience, ideally within a Command Centre or Call Centre environment.
• Intermediate MS Office skills (Word, Excel).
• Prior experience using CMMS/CAFM systems, ideally Maximo, including work planning and scheduling.
• Strong understanding of reactive and planned maintenance processes and SLAs/KPIs.
• Ability to prioritise and manage a diverse workload in a high‑pressure environment.
• Strong relationship-building and influencing skills.
• High attention to detail and accuracy.
• Ability to deliver exceptional customer service to internal and external stakeholders.

Mansioni

• Schedule reactive and planned maintenance work to Site Delivery Teams, Engineers, and Third-Party Suppliers.
• Proactively manage all work orders from creation through to completion, escalating issues where necessary.
• Deliver a professional first response to customers and vendors via telephone, email, and internal systems.
• Accurately record service requests, asking the right questions to capture correct information.
• Use multiple Command Centre systems, including Global Maximo and other CAFM/CMMS platforms.
• Raise and manage Purchase Orders (POs) in SAP.
• Manage and revise PPM schedules, ensuring compliance with statutory and mandatory regulations.
• Support quotation management and ensure accurate documentation.
• Provide asset management support, including asset data updates and trend analysis.
• Build strong relationships with key stakeholders and understand site requirements.
• Identify potential issues early and elevate appropriately to prevent service failures.
• Maintain high standards of accuracy when inputting data and updating systems.
• Attend training and coaching sessions and adapt to new processes, procedures, and system updates.
• Adhere to all health, safety, environmental, and quality standards.

Conoscenze

Customer service

Organisational skills

Communication

MS Office

Maximo

Schedule planning

Attention to detail

Strumenti

SAP

Maximo

CAFM/CMMS

Descrizione del lavoro

Sodexo in Salford is seeking a Scheduler & Planner for a 6-month fixed-term contract to manage PPM and reactive work. You will coordinate with Site Delivery Teams, Engineers and Third-Party Suppliers to ensure tasks are completed efficiently and in line with service levels.

You will be the main contact for customers and vendors, handling requests via phone, email, and internal systems, while maintaining accurate data across CMMS platforms and SAP. Health and safety standards guide all activities.