Maintenance Scheduler & Operations Planner

Adecco; Stafford; On-site; GBP 23,000 - 28,000; Full time

Benefits offered by this job

23 days annual leave

Birthday day off

Company pension

Private healthcare

Free onsite parking

Training and development

Salary review after probation

Bank holidays

Job summary

Adecco is seeking an organized Scheduler/Planner in the United Kingdom to coordinate maintenance works, manage engineer schedules, and ensure service levels are met. You will liaise with customers, engineers, subcontractors, and internal teams to keep operations running smoothly while delivering excellent service.

The role requires strong multitasking, communication, and IT skills, with experience in field-based scheduling and a proactive problem-solving approach.

Qualifications

• Experience scheduling or planning works for field-based engineers.
• Strong organisational and multitasking skills.
• Excellent communication and customer service abilities.
• Good IT skills, including Microsoft Office.
• Ability to work under pressure and manage competing priorities.
• A proactive and positive approach to problem-solving.
• Strong attention to detail and accuracy.

Responsibilities

• Scheduling planned and reactive maintenance works for field-based engineers.
• Managing daily engineer diaries and coordinating subcontractor attendance.
• Monitoring job progress against customer SLAs and KPIs.
• Liaising with customers regarding appointments, updates, and follow-on works.
• Processing completed job sheets and updating internal systems and customer portals.
• Monitoring outstanding quotations and completed works ready for invoicing.
• Resolving scheduling issues and reallocating resources where required.
• Supporting wider operational and administrative activities as needed.

Skills

Scheduling

Organisation

Communication

IT skills

Problem-solving

Attention to detail

Tools

Joblogic

Job description

Adecco is seeking an organized Scheduler/Planner in the United Kingdom to coordinate maintenance works, manage engineer schedules, and ensure service levels are met. You will liaise with customers, engineers, subcontractors, and internal teams to keep operations running smoothly while delivering excellent service.

The role requires strong multitasking, communication, and IT skills, with experience in field-based scheduling and a proactive problem-solving approach.