Maintenance Scheduler

Sellick Partnership; East Midlands; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading recruitment agency is seeking a Repairs and Maintenance Scheduler for an office-based role in Leicestershire, UK. This temporary ongoing contract involves scheduling tradespeople for various maintenance tasks, understanding construction requirements, and ensuring excellent customer service. Ideal candidates will have experience in planning and scheduling within repair settings and be proficient with CRM systems and MS Office. The role offers a competitive pay rate between £13 and £16.90 per hour.

Qualifications

• Experience in a Maintenance or Repairs setting.
• Ability to manage customer interactions in a professional manner.

Responsibilities

• Utilise databases and CRM for scheduling works.
• Understand skillsets to book works effectively.
• Follow up on emergency repairs calmly.

Skills

Planning/Scheduling engineers

Experience with CRM systems

MS Office proficiency

Job description

Job Description

Repairs and Maintenance Scheduler

Leicestershire, UK - Office based

£13 - £16.90 per hour

Temporary ongoing contract

Sellick Partnership Ltd are currently recruiting for a Repairs and Maintenance Scheduler to join one of our Leicestershire Housing and Property based clients on a temporary ongoing contract

Daily duties of the Repairs and Maintenance Planner consists of:

• Utilising databases and CRM to scheduling works for tradespeople such as Gas Engineers, Joiners, Plumbers, Electricians and other Construction professionals
• Understanding Construction skillsets and geographical locations to effectively book works for residents
• Follow up repairs raised by customers and jobs that have multiple visits, previous cancellations and no access
• Support the delivery of an excellent customer care service to ensure that customer issues in completed properties are resolved, in particular relating to the rectification of defects and the continuation of the customer journey
• Respond to emergency repairs in a calm manner

Essential requirements of the Repairs and Maintenance Planner:

• Planning/Scheduling engineers in a Maintenance or Repairs setting
• Used CRM systems and MS Office packages
• Experience dealing with reports and claims of Damp and Mo...