Maintenance Officer (Irvine)

Cairn Housing Association; Irvine; Sur place; GBP 26 000 - 36 000; Plein temps

Avantages offerts par ce poste

Flexible/hybrid working

Health and wellness support

Tech scheme

Cycle scheme

Compassionate leave

Résumé du poste

Cairn Housing Association Ltd is seeking an experienced Maintenance Officer to deliver an effective service within the Maintenance Team, providing excellent customer service through face-to-face interactions, telephone calls and written communications. You will support the Maintenance Manager with repairs contracts, supervise contractors, and ensure safety, quality and value within budget.

The role requires knowledge of property and asset management, project coordination, and a full UK driving

Qualifications

• Experience with property and asset management systems to maintain stock data.
• Strong project coordination and ability to work under pressure.
• Knowledge of safety and regulatory requirements is preferred.

Responsabilités

• Support Maintenance Manager with repairs contracts and ensure timely completion.
• Supervise specialist contractors ensuring safety, quality and proper invoicing.
• Deliver void repairs processes and maintain service standards.
• Provide guidance on alterations or rechargeable repairs per policy.
• Foster partnership working to improve performance and consistency.

Connaissances

Project management

Full UK Driving Licence

Communication skills

Budget awareness

Formation

HND (or equiv) in relevant field

Outils

Property/Asset management systems

Description du poste

Cairn is seeking an experienced Maintenance Officer to deliver an effective service within the Maintenance Team, providing excellent customer service through face-to-face interactions, telephone calls and written communications.

Key Responsibilities:

• Support and assist the Maintenance Manager with the delivery of the repairs contracts and ensure repairs are completed on time and meet a high standard.
• Monitor and supervise specialist contractors undertaking non-standard repairs and ensure safety, certification, quality and completion of all works before final invoices are payable and in line with agreed costs and our designated budgets.
• Provide delivery of void repairs process.
• Supervision, task allocation, quality control and any other duties requested by Maintenance manager in regard to our Estate caretaker service.
• Provide advice, guidance and permission in line with relevant policies and procedures such as alterations or rechargeable repairs to ensure a consistent service is provided.
• Deliver partnership working across the organisation to improve performance and ensure collaborative work and a consistency of service.
• Responsible for the delivery of insurance worksDeliver effective customer service, to ensure we meet our agreed Key Performance Indicators, Service Level Agreements and in line with legislative requirements.
• Perform effective data management to enable accurate reporting and monitoring on our repairs budget and rechargeable and recoverable costs are claimed through third party sources, such as Scottish Government for medical adaptations or insurable works.

Requirements – What We’re Looking For:

• Educated to HND level or other relevant professional qualifications or substantial experience in property and asset management systems.
• Experience in property and asset management systems to ensure the upkeep of stock condition data.
• Awareness and understanding of Awaabs Law within The Investigation and Commencement of Repair (Scotland) Regulations 2026.
• An understanding of or able to reference the following: COSHH, IOSH, CDM2015, Gas Safe level 2, Electrical safety awareness, Fire safety awareness, Legionella control, Asbestos Control.
• We are seeking someone who has Project management experience and understandingAbility to work under pressure, co-ordinate a varied and complex workload in a busy office environment.
• Clerk of Work experience would be desirable.
• Full UK Drivers Licence with access to a vehicle.
• A Basic Disclosure is required for this role.

Employee Benefits:

Why Cairn is the Best Place to Work Join Cairn and enjoy a range of benefits including flexible and hybrid working, health and wellness support, tech and cycle schemes, compassionate leave, and more! Cairn HA is passionate about creating equal opportunities for everyone and warmly invites applications from all community members.