Care & Repair Officer

Scottish Federation of Housing Associations; Inverness; Hybrid; GBP 42,704 - 44,952; Full time

Benefits offered by this job

Flexible and hybrid working

Health and wellness support

Tech and cycle schemes

Compassionate leave

Job summary

A leading housing association in Inverness is seeking a dedicated Care & Repair Officer to manage and deliver projects for clients needing housing adaptations. The successful candidate will have substantial experience in building and construction, along with excellent client liaison skills. Responsibilities include delivering projects, liaising with healthcare services, and guiding clients through grant applications. This full-time role provides a salary of £42,704 to £44,952, along with a range of employee benefits including hybrid working and wellness support.

Qualifications

• HND level in building & construction or other professional relevant qualification.
• 3-4 years’ experience in a similar role within the parameters of a contract.

Responsibilities

• Deliver individual projects from initial client contact to completion.
• Liaise with NHS Occupational Therapists and Social Work Services on adaptations.
• Act as client's agent and gather information for grant applications.
• Maintain balance between client needs and external agency demands.

Skills

Building & construction knowledge

Client liaison

Project management

Education

HND level in building & construction

Job description

Overview

Location: Inverness with hybrid working

Salary: The salary for this post is £42,704 per annum rising to £44,952 on successful completion of 6-month probationary period. Salary note: All salaries at Cairn are under a standard benchmarking review and could be subject to change in April 2026

Work pattern: 34.5 hours per week (full-time) - Permanent

Job Type

Full Time

Role

Cairn is seeking a dedicated Care & Repair Officer to contribute to the efficient and effective operational delivery of the Association’s Care & Repair service, in accordance with the policies and procedures of the Association, the Care and Repair Highland Operational Manual, Care and Repair Scotland Guidance and statutory requirements.

Responsibilities

• To be responsible for the delivery of individual projects from initial client contact through to project completion and to maintain accurate records and systems to ensure the effective and efficient delivery of the service.
• To liaise with NHS Occupational Therapists and Highland Council Social Work Services on referrals for adaptations to suit the requirements of a client’s disability.
• To act in a capacity of client’s agent, visit clients in their own homes to explain the terms/conditions relating to grant applications, the application process, and the scope of medical referrals. Gather information, complete, and submit applications to the Highland Council or other funding bodies for financial assistance relating to a property adaptation/improvement.
• To maintain an appropriate balance between the needs of the individual clients, the demands of external agencies, building contracts management and collaboration with colleagues and service providers.

For full details, please download the job description from our website.

Employee Benefits

Why Cairn is the Best Place to Work

Join Cairn and enjoy a range of benefits including flexible and hybrid working, health and wellness support, tech and cycle schemes, compassionate leave, and more!

Cairn is passionate about creating equal opportunities for everyone and warmly invites applications from all community members.

A registered Scottish Charity SC(NO):016647

Requirements

• HND level in building & construction or other professional relevant qualification
• We are looking for someone with substantial experience in a similar role with 3-4 years’ experience and working within the parameters of a contract

Closing date for applications: 2026-01-30

Closing time for submissions: 12:00