Maintenance Manager: Lead Facilities & Guest Experience

Haven; Weymouth; On-site; GBP 42,000 - 54,000; Full time

Benefits offered by this job

50% off dining

20% Haven Holidays discounts

In-store discounts

Facility access

Employee savings

Job summary

Haven is seeking a Maintenance Manager to lead our facilities and maintenance hub, ensuring safe, efficient operations and a welcoming environment for guests and team members. You will drive performance, coach your team, manage budgets, and coordinate with external contractors as needed.

You will oversee day-to-day maintenance, prioritise safety and compliance, and continuously improve processes to keep facilities in top condition.

Qualifications

• Proven experience in leading maintenance or facilities teams.
• Strong leadership and communication skills.
• Ability to work in a fast-paced environment with attention to detail.
• Excellent customer service and problem-solving abilities.
• Knowledge of health and safety regulations.
• Experience with budgeting and financial management.
• Flexibility to work evenings, weekends, and holidays.

Responsibilities

• Lead and motivate the maintenance team to deliver safe, efficient service.
• Oversee guest-facing facilities and resolve issues quickly.
• Monitor performance, provide coaching, and conduct reviews.
• Manage scheduling, budgets, and resources for efficiency.
• Ensure compliance with health and safety and company policies.
• Support development and training of team members.

Job description

Haven is seeking a Maintenance Manager to lead our facilities and maintenance hub, ensuring safe, efficient operations and a welcoming environment for guests and team members. You will drive performance, coach your team, manage budgets, and coordinate with external contractors as needed.

You will oversee day-to-day maintenance, prioritise safety and compliance, and continuously improve processes to keep facilities in top condition.