Maintenance Team Lead — Drive Safe, Efficient Facilities

Haven; Preston; On-site; GBP 40,000 - 52,000; Full time

Benefits offered by this job

Up to 50% off on-park dining

20% discounts on Haven Holidays and in

in-store purchases

Free access to facilities

Fully funded qualifications

Job summary

Haven is seeking a Maintenance Manager to lead our facilities maintenance, ensuring safe, efficient operations across our UK parks. You will manage a dynamic facilities team, coordinate external contractors, and drive continuous improvement in service quality and efficiency.

The role emphasizes hands-on leadership, people development, and adherence to health and safety standards, with opportunities for career progression and funded qualifications.

Qualifications

• Proven experience in leadership roles overseeing operations and contractors.
• Strong leadership and communication skills.
• Able to work in a fast-paced environment with attention to detail.
• Customer service and problem-solving abilities.
• Knowledge of health and safety regulations.
• Strong organizational and multitasking abilities.
• Experience in budgeting and financial management.
• Flexible to work evenings, weekends and holidays.

Responsibilities

• Lead, motivate, and support the team to deliver excellent service and meet targets.
• Ensure guest satisfaction by addressing concerns and maintaining a welcoming atmosphere.
• Monitor and coach performance; conduct reviews.
• Oversee scheduling, budgets, and resources to maximise efficiency.
• Ensure operations comply with health and safety regulations and policies.
• Resolve operational issues quickly to keep daily activities running smoothly.
• Support team development through training and coaching.

Skills

Leadership

Communication

Attention to detail

Budgeting

Health & safety

Job description

Haven is seeking a Maintenance Manager to lead our facilities maintenance, ensuring safe, efficient operations across our UK parks. You will manage a dynamic facilities team, coordinate external contractors, and drive continuous improvement in service quality and efficiency.

The role emphasizes hands-on leadership, people development, and adherence to health and safety standards, with opportunities for career progression and funded qualifications.