Maintenance Team Manager

Leisure Employment Services; Preston; On-site; GBP 45,000 - 60,000; Full time

Benefits offered by this job

Inclusive environment

Fully funded qualifications

Team discounts and perks

Training programs and career growth

Job summary

Haven is seeking a Maintenance Manager to lead our maintenance operations across our UK parks. You will steer a Facilities & Maintenance Hub, directing the team to maintain safe, welcoming, and efficient facilities for guests and colleagues.

You’ll manage budgets, schedules, and contractors, driving continuous improvements and ensuring compliance with safety standards. The role combines hands-on leadership with strategic oversight, offering a clear path for professional development within a

Qualifications

• Proven experience in Maintenance/Facilities leadership roles.
• Strong leadership and communication skills.
• Experience managing budgets and external contractors.

Responsibilities

• Team Leadership: Lead, motivate and support the team to deliver excellent service and achieve targets.
• Guest Experience: Ensure top-tier guest satisfaction by addressing concerns and driving a welcoming atmosphere.
• Performance Management: Monitor team performance, provide coaching and conduct reviews.
• Resource Management: Oversee scheduling, budgets, and resources to maximise efficiency.
• Compliance and Safety: Ensure operations comply with health and safety regulations and standards.
• Problem Solving: Quickly resolve operational issues to ensure smooth day-to-day running.
• Training and Development: Support team development through ongoing training and mentoring.

Skills

Leadership

Communication

Job description

Maintenance Manager

Type: Full-Time / Permanent

Bonus: Up to 10% Annual Bonus

Join our One Great Team here at Haven as a Maintenance Manager, where you’ll steer our maintenance operations, ensuring our facilities are safe, efficient, and welcoming for both our team and guests. As the Maintenance Manager, you'll be at the heart of an energetic Facilities & Maintenance Hub team, leading with clear direction and plenty of motivation. You'll inspire your team to hit their goals and keep up high standards by showing them how it’s done! You'll be hands‑on with performance, offering feedback to help your team grow, tackling any challenges, and supporting their development. Managing resources like budgets and tools will be key to keeping things running smoothly. You'll be the driving force behind exceptional maintenance operations for our facilities, continuously improving efficiency, and solving any issues that pop up. Plus, you'll make sure everything stays safe, compliant, and on point with company policies.

Key Responsibilities

• Team Leadership: Lead, motivate, and support the team to deliver excellent service and achieve targets.
• Guest Experience: Ensure top‑tier guest satisfaction by addressing concerns, improving service, and driving a welcoming atmosphere.
• Performance Management: Monitor individual and team performance, providing regular feedback, coaching, and conducting performance reviews.
• Resource Management: Overseeteam scheduling, budgets, and resources to maximise efficiency and meet business needs.
• Compliance and Safety: Ensure all operations comply with health and safety regulations, company policies, and standards.
• Problem Solving: Quickly resolve any operational issues that arise, ensuring smooth day‑to‑day running.
• Training and Development: Supportteam development through ongoing training, mentoring, and creating growth opportunities.

Requirements

• Proven experience in roles such as Maintenance Manager, Facilities Manager, or a similar leadership position, with a track record of managing operations and overseeing external contractors.
• Strong leadership and communication skills.
• Ability to work in a fast‑paced environment while maintaining attention to detail.
• Exceptional customer service and problem‑solving abilities.
• Knowledge of health and safety regulations.
• Strong organisational and multitasking skills.
• Experience in budgeting and financial management.
• Flexibility to work evenings, weekends, and holidays.

What We Offer

• An inclusive, supportive work environment.
• Comprehensive training and ongoing support.
• Career development opportunities, including fully funded qualifications.
• Exclusive team perks, including up to 50% off on‑park dining, 20% discounts on Haven Holidays and in-store purchases, free access to our facilities, savings at national brands and retailers, and so much more!

We’re committed to fostering a diverse, equitable, and inclusive workplace, and we encourage applicants of all backgrounds to apply.

At Haven, we believe a career should be more than just a job — it should be something you love. As the UK’s leading holiday operator, we’re proud to offer exciting job opportunities. With over 9,000 amazing team members, 39 stunning seaside locations, and a vibrant support centre in Hemel Hempstead, we’re all about creating unforgettable experiences — not just for our guests and holiday homeowners, but for our team too. From the coasts of Scotland to the shores of Cornwall, Norfolk to Wales, our parks are set in some of the UK’s most breath‑taking spots, where memories are made every single day. We’re passionate about what we do and have a lot of fun doing it — all thanks to our welcoming Breath of Fresh Air culture. If you’re thinking about joining us, we couldn’t be more excited to welcome you. Here’s to the start of something special at Haven!