Maintenance Coordinator & Admin (Contract Support)

Otis; England; On-site; GBP 25,000 - 35,000; Full time

Job summary

Otis Cumbria office is seeking an Administrator & Coordinator to support a high-profile Sellafield contract. Based at the Cumbria site, you will coordinate maintenance activities, manage contract records and assist with billing and administration.

You will work with engineers, contract managers and client stakeholders, using CRM, Arcibus, Excel, and Microsoft Office to keep information accurate, compliant, and delivered on time. Full training provided for systems.

Qualifications

• Previous experience in admin, coordination, scheduling or customer support.
• Strong organisational skills with ability to manage multiple tasks.
• Excellent communication and stakeholder relationship abilities.
• High attention to detail and accuracy in records.
• Proficiency in Microsoft Office (Excel, Outlook, Word).
• Experience with CRM or contract management systems is advantageous.

Responsibilities

• Coordinate and schedule planned maintenance across the Sellafield contract.
• Liaise with engineers, supervisors, managers and client stakeholders.
• Maintain maintenance, service and contract records in CRM.
• Prepare, validate and submit maintenance billing submissions.
• Monitor contract data and schedules using Excel and reporting tools.
• Manage correspondence and documentation via Outlook, Word and PDFs.
• Support month-end reporting and contract administration.
• Ensure records comply with customer, contractual and regulatory requirements.
• Assist with audit preparation and document control in the Sellafield environment.
• Coordinate customer reporting and contract compliance.
• Provide general administrative support to the delivery team.

Skills

Organisational skills

Communication

Attention to detail

Customer focus

Problem solving

Multi-tasking

Relationship building

Tools

Microsoft Excel

Microsoft Outlook

Microsoft Word

CRM systems

Arcibus

Job description

Otis Cumbria office is seeking an Administrator & Coordinator to support a high-profile Sellafield contract. Based at the Cumbria site, you will coordinate maintenance activities, manage contract records and assist with billing and administration.

You will work with engineers, contract managers and client stakeholders, using CRM, Arcibus, Excel, and Microsoft Office to keep information accurate, compliant, and delivered on time. Full training provided for systems.