Maintenance Controller ( Fixed Term)

Places for People; Bath; Hybrid; GBP 25,000 - 32,000; Full time

Benefits offered by this job

Hybrid working after training

Comprehensive benefits package

Salary review yearly

Job summary

Places for People (Touchstone Bath) is hiring a Maintenance Controller on a Fixed Term basis based on site in Bath. Hours: Mon-Thu 9am–5:30pm, Fri 9am–5pm; after a training month, hybrid work (3 days at home) is available.

You will manage maintenance for a portfolio, ensuring timely contractor action and compliance with client and statutory requirements. The ideal candidate has property management or customer service experience, strong IT skills, and a track record of coordinating with multiple

Qualifications

• Property management experience is preferred; training will be provided.
• Strong background in customer service and IT proficiency.
• Experience collaborating with tenants, contractors, landlords and clients.

Responsibilities

• Proactively manage maintenance across a portfolio of properties.
• Triaging maintenance issues to the correct contractor for resolution.
• Liaise with tenants, contractors, landlords and clients to resolve queries promptly.

Skills

Customer Service Experience

IT Skills

Stakeholder engagement

Time management

Fast-paced environment

Job description

At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for! Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK's leading Social Enterprise we're dedicated to creating inclusive and thriving Communities for both our Customers and Employees.

Over the last 30 years, Touchstone have identified different opportunities that have shaped our development. As part of the wider Places for People Group, we offer professional property management and create the best experience for our customers.

So, what are you waiting for? Join a Community that cares about you!

More about the team

The role is FTC until February 2026.

We are looking to recruit a Maintenance Controller on a Fixed Term basis basis. Reporting to the Operations Manager, this is a great opportunity to join a growing area of the business.

This role is based on site at Touchstone Bath. The working hours are Monday to Thursday 9am – 5.30 and Friday 9am – 5pm. After an initial period of training (1 month) this role offers hybrid working (3 days at home).

More about your role

You will have to proactively manage the Maintenance aspect of a portfolio of properties ensuring that client, company and statutory requirements are always met. You ensure that all maintenance issues are triaged in a timely manner to the correct contractor who is responsible for rectifying the problem

Part of your role will involve you liaising with tenants, contractors, landlords and the client to ensure queries are completed promptly and efficiently and to pay suppliers invoices promptly.

Formore information please download our job profile available on our website.

At Places for People, we prioritise our dedication to safer recruitment. Therefore, a Basic DBS check ismandatory for this position.

More about you

Property management experience is preferred for this role however it is not essential as training will be provided. The ideal applicant will have a strong background in customer service, be comfortable using various IT packages and have a track record of working with various stakeholders.

Experience / Skills:

• Customer Service Experience,
• Good IT skills,
• Stakeholder engagement skills,
• Time management,
• Experience of working within a fast paced environment.

Benefits

We are a large diverse and ambitious business, which will give you all the challenge you could wish for.

We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include:

• Competitive salary, with a salary review yearly
• Training and development
• Extra perks including huge discounts and offers from shops, cinemas and much more.