Commercial Property Manager

Touchstone; Greater London; Hybrid; GBP 60,000 - 75,000; Full time

Benefits offered by this job

Pension with matched contributions up

Bonus scheme

25 days holiday plus bank holidays

Healthcare cashback plan

Wellbeing support & EAP

Gym membership

Life Assurance

Job summary

Places for People is seeking a Commercial Property Manager to handle a diverse portfolio of retail, commercial and mixed-use properties in London. You will oversee the full property management lifecycle, ensuring compliance, reporting and effective tenant relations.

You will monitor lease events, lead rent reviews, coordinate contractors, manage budgets and maintain accurate records. 2–3 days in London office, DBS check required, and path to professional development is available.

Qualifications

• MRICS-qualified Chartered Surveyor with property management experience.
• Experience managing commercial and mixed-use portfolios.
• Knowledge of commercial leases, landlord/tenant law, service charges and health & safety.

Responsibilities

• Manage a portfolio of retail, commercial and mixed-use properties.
• Oversee full property management lifecycle including inspections, rent collection and reporting.
• Monitor lease events, renewals and budgets, ensuring regulatory compliance.

Skills

Commercial property management

Tenant relationships

Lease interpretation

Budget management

Organised and thorough

Education

MRICS Chartered Surveyor

Tools

Property management systems

Microsoft Office

Job description

At Places for People, we hire People, not numbers! Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK's leading Social Enterprise we're dedicated to creating inclusive and thriving Communities for both our Customers and Employees.

Over the last 30 years, Touchstone have identified different opportunities that have shaped our development. As part of the wider Places for People Group, we offer professional property management and create the best experience for our customers.

More about your role

As our Commercial Property Manager, you will manage a varied portfolio of around 50 retail spaces initially, alongside commercial, office and mixed-use properties. You will oversee the full property management lifecycle, including inspections, lease compliance, tenant applications, maintenance, rent collection, service charges, insurance and financial reporting. You will be the main point of contact for tenants and occupiers, building effective relationships while providing asset owners with advice that improves property performance and value.

You will monitor lease events, lead rent reviews and renewals where instructed, coordinate contractors and professional advisers, and ensure vacant units remain secure and ready for the market. You will also oversee budgets, arrears, expenditure, rent deposits and client account activity in line with relevant lease, regulatory and RICS Client Money Protection requirements

This role is based in London 2-3 days a week.

For more information, download a copy of the job description.

Essential criteria

• MRICS-qualified Chartered Surveyor with relevant property management experience.
• Experience managing commercial and mixed-use property portfolios.
• Demonstrable knowledge of commercial leases, landlord and tenant legislation, service charge management, property compliance, and health and safety legislation.
• Experience managing property budgets, expenditure, arrears and financial reporting.
• Proficiency in property management systems and Microsoft Office, with evidence of producing clear recommendations and property reports.

More about you

You will bring sound commercial judgement, financial awareness and the ability to manage competing priorities across a varied property portfolio. You are confident interpreting leases, negotiating with stakeholders and working with tenants, landlords, solicitors, insurers, surveyors and contractors. Your organised and thorough approach will help you maintain accurate records, monitor critical dates and make evidence-based recommendations

Experience of institutional or investment property portfolios, ESG and sustainability initiatives, lease renewals, rent reviews or asset management projects would be beneficial. Familiarity with a property accounting system such as Qube would also be useful. At Places for People, we are committed to a safe working environment so a basic DBS check is mandatory.

Benefits

We are a large diverse and ambitious business, which will give you all the challenge you could wish for

We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include:

• Pension with matched contributions up to 7%
• Bonus scheme for colleagues at 2%
• 25 days holiday (plus bank holidays) with the option to buy or sell days
• Healthcare cashback plan for everyday medical costs, with private GP and health support services available
• Comprehensive wellbeing support including counselling, flu jabs, our Employee Assistance Programme (EAP) and access to our Wellbeing Hub, supporting your mental, physical and financial wellbeing
• Access to Our Place Rewards, offering discounts and savings on groceries, travel, shopping, home products and other lifestyle purchases
• Ongoing training, professional qualifications, internal development programmes and career progression opportunities
• Recognition programmes including Star Awards and Colleague Awards, celebrating achievements and recognising great work
• Strong focus on inclusion, wellbeing and colleague engagement
• Free membership to Places Gyms
• Life Assurance to provide financial security for your loved ones, alongside access to will writing services to help you plan for the future with confidence